Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Affiliations
Work Availability
Software
Timeline
AssistantManager
OFELIA N. HINOJOSA

OFELIA N. HINOJOSA

Markesan

Summary

Inventory professional with expertise in Blue Yonder, recognized for significantly reducing stock discrepancies. Skilled in data analysis and documentation management, driving efficiency in inventory control processes. Bilingual in Spanish and English, facilitating effective communication across diverse teams. Proven administrative leader with exceptional multitasking abilities and a strong focus on accuracy.

Overview

18
18
years of professional experience

Work History

Warehouse-QA Inventory Coordinator

DEL MONTE FOODS INC
MARKESAN
02.2007 - 04.2025
  • Managed and reviewed all production-related documentation and records for the department.
  • Reconciled and processed daily production work orders.
  • Used daily quality system logs to document production information and discussed issues with management.
  • Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
  • Identified and resolved inventory problems, including damaged, old-age, and lost items.
  • Assisted planning staff with tasks to maintain proper workflows.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Coordinated logistics for inventory movement between locations.
  • Collaborated with other departments to resolve any discrepancies in inventory records.
  • Worked closely with the shipping department to resolve stock availability issues.
  • Assisted cycle counters by assessing lost stock transactions, conducting root cause analysis, and making necessary adjustments.
  • Performed master data entry and completed proper documentation.
  • Created and maintained detailed reports related to all aspects of inventory control.
  • Assigned, reviewed, and reported hold information to the quality control department.
  • Maintained accurate and up-to-date quality retention documentation to prevent mislabeling and errors in processing.
  • Released product from non-standard quality status.
  • Developed comprehensive and detailed hold stock reports for management, highlighting quality recommendations for proper stock labeling and allocation.
  • Processed quality downgrades and status reports.
  • Ensured compliance with company policies and procedures related to managing inventory.
  • Provided support in the reconciliation of intercompany transactions related to inventory.
  • Trained seasonal employees on proper scanning procedures and inventory management practices, ensuring consistency in processes across the department.
  • Provided technical assistance in troubleshooting printer and database issues.
  • Installed and replaced computer equipment as needed.
  • Contributed to department efficiency by cross-training in various roles within the warehouse department, including shipping and receiving, ensuring coverage during absences.

Warehouse Manager Assistant

DEL MONTE FOODS INC
MARKESAN
08.2005 - 12.2006
  • Reviewed daily production records for accuracy and compliance.
  • Reported daily packaging consumption and production variances to support inventory management.
  • Ensured proper labeling and storage of products in designated areas.
  • Conducted physical inventories as needed.
  • Trained new staff on job responsibilities, company policies, and safety procedures.
  • Resolved computer and database issues to minimize downtime.
  • Cross-trained in various roles within the warehouse production line.

Warehouse Stock Control & Quality Coordinator

Del Monte Foods Inc.
Markesan
06.2002 - 08.2005
  • Entered data and generated reports to produce accurate tracking documents.
  • Maintained organized documentation systems while updating records as needed.
  • Supported operations by gathering and organizing materials effectively.
  • Conducted daily cycle counts of locations to ensure inventory accuracy.
  • Collaborated as a quality inspector on the production lines.
  • Assisted in resolving computer-related issues on the production floor.

IT Support Engineer

SHCP
Piedras Negras, México
01.2000 - 12.2001
  • Managed the computer equipment inventory, standardizing hardware configurations for ease of maintenance.
  • Installed, configured, and maintained computer systems and network connections.
  • Patched software and updated versions to strengthen network security and safeguard data.
  • Configured workstations by setting up hardware, devices, and software for employees.
  • Managed support actions through ticketing systems to ensure efficient processing of requests.
  • Created user accounts and assigned permissions.
  • Responded to customer inquiries and provided technical assistance over the phone and in person.
  • Maintained servers and systems to ensure operational networks during peak periods.
  • Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.

Education

Bachelor of Science - Computer Engineering

ITPN - Instituto Tecnológico De Piedras Negras
México
01-2002

Skills

  • Blue Yonder
  • TrakSYS
  • Incorta
  • Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams, Access)
  • SAP
  • Tech-savvy
  • Attention to detail
  • Rapid learner
  • Data analysis
  • Bilingual in Spanish and English
  • Leadership and problem-solving
  • Documentation management

Languages

Spanish
Native/ Bilingual
English
Professional

Accomplishments

  • Assisted as part of the support team sent to North Carolina and Arkansas facilities to train staff on company production procedures, RF scanning and inventory system navigation, also provided remote assistance through the phone.
  • Collaborated with management to create, design, and maintain quality check documentation for line operators.
  • Contributed to translating the warehouse department SOP's and quality inspections formularies from English to Spanish.
  • Assisted management as the translator on toolbox talks and meetings.
  • During the new supply chain management and manufacturing systems implementation, I became a tester, and then a super user. Within the first 3 months of learning, I developed training materials to help 'train the trainer' and coached stock controllers and production line operators to navigate the new system successfully. My training materials were shared and used at other facilities across the company to help ease the implementation.
  • Recognized by management for utilizing advanced skills and expertise in troubleshooting computer-related problems, becoming the department's immediate software and hardware person in charge, and IT contact.
  • Saved the plant over 15K cases from going against the plant budget by thoroughly reviewing quality logs and finding a way to release them from the system within 24 hours.

References

References available upon request.

Affiliations

  • I love my four-legged girl and share time with my small family and friends.
  • I cannot live without music, I love dancing and go to concerts.
  • I like traveling and learn from other cultures.
  • I enjoy watching and attend baseball games, go Brewers... and Dodgers.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Blue Yonder

Microsoft Office Suite

TrakSYS

Incorta

SAP ERP

Timeline

Warehouse-QA Inventory Coordinator

DEL MONTE FOODS INC
02.2007 - 04.2025

Warehouse Manager Assistant

DEL MONTE FOODS INC
08.2005 - 12.2006

Warehouse Stock Control & Quality Coordinator

Del Monte Foods Inc.
06.2002 - 08.2005

IT Support Engineer

SHCP
01.2000 - 12.2001

Bachelor of Science - Computer Engineering

ITPN - Instituto Tecnológico De Piedras Negras

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