Ofelia Recendiz
Joliet,IL
Summary
To go above and beyond in an administrative roll managing multiple projects at any given time. Excellent work ethic and strength in boosting company morale. Focused on quality and committed to approaching administrative tasks with tenacity and attention to detail
Legal professional with experience in supporting attorneys and legal teams. Skilled in managing case files, drafting legal documents, and conducting research. Strong focus on team collaboration, reliable under changing needs, and results-driven. Known for communication skills, organizational abilities, and confidentiality.
Overview
14
14
years of professional experience
Work History
Legal Assistant
Chuck Bretz & Associates P.C,
02.2024 - Current
- Managed case files and documentation for legal proceedings, ensuring accuracy and compliance with regulations.
- Conducted legal research to support attorneys in preparing for court cases and client meetings.
- Drafted legal correspondence, pleadings, and memoranda, maintaining professional standards of communication.
- Coordinated scheduling of depositions, hearings, and trials to optimize attorney availability and client needs.
- Maintained electronic filing systems using case management software to enhance information retrieval efficiency.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed complex scheduling for executive leadership, optimizing time management and meeting efficiency.
- Developed and maintained filing systems, ensuring organized access to critical documents and resources.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments, facilitating information flow and enhancing collaboration.
- Processed incoming calls and inquiries, providing accurate information to clients.
- Maintained office supplies inventory, implementing cost-effective purchasing strategies for resource management.
- Trained new staff on reception protocols and office procedures, fostering a collaborative team environment.
- Implemented customer service standards, enhancing client satisfaction through effective problem resolution techniques.
- Assisted in event planning logistics, supporting successful execution of company meetings and functions.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Assisted in the planning and execution of company events for improved employee morale and client relations.
Secretary II
Catholic Charities- St. John
04.2019 - 05.2022
- Create and maintain effective filing system and case records for the program.
- Maintain supply of forms and information/documentation.
- Type dictation, case notes, memos, reports, meeting minutes and other correspondence as needed.
- Attend training and meetings as assigned to obtain guidance and information relating to specific functions within the program.
- Greet visitors and direct them to necessary agency personnel.
- Answer phone lines and function as receptionist back up when necessary.
- Gather timesheets for program (site) employees for proper handling and further processing.
- Receive and screen calls for program and ensure messages are forwarded to the appropriate personnel.
- Maintain logs as required by the program.
- Gather and maintain statistical data for program and prepare required reports.
- Assist with completion of program and agency forms and forward to appropriate personnel for processing.
- Handle client and staff issues with sensitivity, tact, compassions and professionalism.
- Prepare requisitions to order office supplies.
- Assist Family Engagement Advocates with written and verbal correspondence and directions as needed with families.
- Assist Family Engagement Advocates with health follow-up contact for children in need of health treatment and follow-up services.
- Complete program applications for families interested in participating in the Early Head Start and head Start Program.
- Assist Family Engagement Advocates with Patient-Reported Outcomes Measurement Information Systems (PROMIS) implementation and tracking data.
- Assist in all necessary information with parents regarding co-payments and spreadsheets for co-payments.
- Assist with gathering information needed by main office, or assist with working with/at main office if necessary.
- Function as the Secretary for the program by providing quality secretarial services to clients and staff as needed.
- Other duties as assigned within the guidelines of this position.
- Efficiently handle the secretarial duties of the program.
- Provide quality assistance with sensitivity and tact.
- Position is considered an at-will and requires a six-month probationary period.
- Probationary and annual evaluations of performance are conducted.
Executive Assistant
Child Care Resource and Referral (CCR&R)- First Staff Services
09.2018 - 03.2019
- Set appointments and meetings for the Executive Director
- Setting up interviews
- Created newsletters for CCR&R Staff, Board Members, Key State holders
- Revised and updated Job descriptions
- Create meeting agendas for the Board
- Compile provider, and partnership lists when requested
- Created an Organization Chart
- Contacted recruiting sites and posted Jobs
- Review resumes, print and organize candidate files
- Create employee performance evaluation
- Craft letters for official Agency communication
- Answer phones
Medical Assistant/ Office Assistant
Foot and Ankle Health Center
08.2017 - 08.2018
- Handle administrative duties in a timely manner
- Function as a Translator for Doctor and patients
- Cooperate with insurance companies to ensure proper billing procedures
- Schedule appointments
- Escort patients to exam rooms, take vitals, x-rays, assist doctor with procedures.
- Perform routine office related tasks to support medical staff
- Answer phones
Activity Aide
Spring Creek Nursing Home
03.2017 - 08.2017
- Assist activity director in implementing recreational programming to meet the socialization needs of the residents
- Follow the daily/ monthly activity calendar and monitor the resident participation and attendance.
- Assist staff with weekly outings
Office Assistant
Select Remedy
02.2012 - 01.2014
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
Education
Cosmetologist - Cosmetology
The Salon Profession Academy
12.2015
High School Diploma - undefined
Joliet Central High School
05.2008
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Calendar management
- Legal document preparation
- Client communication
- Administrative support
- Interviewing clients
- Document preparation
- Client relations
- Document filing
- Writing and editing
- Client support
- Office management
- Task prioritization
- Legal/Court processes
- Exceptional telephone etiquette
- Client service and support
- Organizational efficiency
- Customer relationship management
- Data management
- Court filing
- Criminal law
- Billing statements
- Client billing
- Travel coordination
- QuickBooks pro
- Daily docket reports
- MS office proficient
- Administrative assistance
- Multi-line switchboard
- Attention to detail
- Customer service
- Proficient in MS office
- Workload management
- Appointment scheduling
- Good judgment and decision making
- Work prioritization
- Schedule coordination
- Filing system organization
- Meeting preparation
Languages
Spanish
Native or Bilingual
Timeline
Legal Assistant
Chuck Bretz & Associates P.C,
02.2024 - Current
Secretary II
Catholic Charities- St. John
04.2019 - 05.2022
Executive Assistant
Child Care Resource and Referral (CCR&R)- First Staff Services
09.2018 - 03.2019
Medical Assistant/ Office Assistant
Foot and Ankle Health Center
08.2017 - 08.2018
Activity Aide
Spring Creek Nursing Home
03.2017 - 08.2017
Office Assistant
Select Remedy
02.2012 - 01.2014
High School Diploma - undefined
Joliet Central High School
Cosmetologist - Cosmetology
The Salon Profession Academy