Ofelia Resendiz

Santa Clara Probation Department

San Jose, CA

01.2014 - Current

Provided individual and group counseling to probationers.
Developed and implemented treatment plans for clients with substance abuse, mental health, and other related issues.
Conducted assessments of client needs and risk factors.
Maintained accurate records of client progress notes and case files.
Assessed criminal behavior patterns in order to develop appropriate interventions.
Monitored the compliance of court-ordered conditions such as drug testing, community service, or curfew checks.
Collaborated with law enforcement agencies, social services organizations, schools, courts, and employers to ensure successful outcomes for clients.
Participated in interdisciplinary team meetings to discuss cases and coordinate services.
Provided crisis intervention services during times of emotional distress or family conflict.
Established effective communication networks between probationers families, guardians, caregivers.
Supervised cases referred to court.
Assisted probationers with resolving housing, employment and social services problems.
Assisted probationers in understanding legal obligations and consequences of non-compliance.
Utilized conflict resolution and de-escalation techniques to manage confrontations with probationers.
Trained new probation officers on department policies, procedures, and best practices.