Joshua Vega
Pico Rivera,CA
Summary
Dynamic professional with a proven track record at Professional Power OHS, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective issue resolution and streamlined service processes, achieving high performance metrics. Recognized for attention to detail and teamwork, driving productivity and delivering exceptional service experiences.
Overview
2
2
years of professional experience
Work History
Outdoor and Home Service
Professional Power OHS
Los Angeles, CA
10.2024 - Current
- Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
- Evaluated systems according to predetermined checklist and noted issues.
- Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
- Streamlined service processes for quicker response times, enhancing overall customer experience.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
Produce Clerk
Lazy Acres Market
Los Angeles, CA
11.2023 - 10.2024
- Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
- Evaluated systems according to predetermined checklist and noted issues.
- Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
- Streamlined service processes for quicker response times, enhancing overall customer experience.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
Education
El Camino High School
La Mirada, CA2023
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
Additional Information
REFERENCES
Angel Ruiz
Head Supervisor
Professional Power OHS
(213) 308-8422
Angel has been my supervisor at Professional Power during my time with them.
Robert Robles
Produce Manager
Lazy Acres Market
(714) 398-1792
Robert oversaw my produce work and taught me plenty at Lazy Acres.
Timeline
Outdoor and Home Service
Professional Power OHS
10.2024 - Current
Produce Clerk
Lazy Acres Market
11.2023 - 10.2024
El Camino High School