Proficient in MS Office Suite, Abra, Kronos Workforce, Microsoft Outlook, Excel, Word, Power Point, Internet
Ofi Talaeai
Benefit Account Manager
San Bruno,CA
Summary
Results-driven Benefit Account Manager with experience that includes overseeing a wide range of plans, including retirement, medical, dental, vision life and disability. Adapt at maintaining plan compliance with Industry practices, legal requirements and company standards. Strong background in Human Resources and Administrative Support.
Overview
2
2
years of post-secondary education
1
1
Certification
15
15
years of professional experience
Work History
Benefits Account Manager
Hub International
San Francisco, CA
2013 - Current
- Evaluated different providers offering range of services, coverage and plan options.
- Assessed client requirements and developed targeted benefit solutions
- Planned and delivered more than 50 events per year focused on enhancing employee satisfaction.
- Designed, evaluated and modified benefits policies to keep programs current, competitive and in compliance with legal requirements.
- Prepare enrollment communication (Benefit Guides, Postcards, Posters, Rate sheets etc.
- Audited benefit programs and agreements to optimize service delivery.
- Kept programs in line with plan structure, company policy and legal requirements.
- Fulfilled all reporting, requirements of all relevant government rules and regulations, including Employee Retirement Income Security Act (ERISA).
Human Resources Specialist
Lucky Chances, Inc
Colma, CA
2003 - 2013
- Coordinate employment procedures such as posting openings, processing applications, interviews.
- Enrolled and orient employees in Company’s group health plans and 401k plan.
- Coordinate and monitor employee premium contribution deductions and assist employee with claims.
- Schedule and coordinator pre-employment procedures and paperwork.
- Coordinate new hire orientation, provide new hires with documents related to policies procedures.
- Maintain personnel files and other HR related files such as I-9, W-4, Tip Agreements, Safety Training.
- Prepare internal communications regarding compensation, benefits, or company policies.
- Coordinate terminating employees of their Cobra benefits, maintain tracking system for payments.
Education
Associate of Arts - Business Administration
City College of San Francisco
San Francisco, CA 06.1993 - 06.1995
Skills
401K experience
Strategic planning
Data management
Good telephone etiquette
Vendor onboarding
Maintenance & Repair
Global benefit programs administration
Implementing skills
Vendor relationship management
Employment law compliance
Benefit auditing
Software
Certification
Licensed Insurance Broker
Timeline
Associate of Arts - Business Administration
City College of San Francisco
06.1993 - 06.1995
Benefits Account Manager
Hub International
2013 - Current
Human Resources Specialist
Lucky Chances, Inc
2003 - 2013