Ofiel Balbuena Richardson
Sarasota,FL
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
Work History
Crew Person
McDonald's
11.2023 - Current
- Contributed to sales growth through upselling promotional items and meal deals.
- Reduced employee turnover rates through effective training techniques for new crew members.
- Efficiently handled multiple orders, resulting in shorter lines and happier customers.
- Prepared food items according to company guidelines, ensuring consistent product quality.
Leader of Operations
Supermercados Bravo
07.2017 - 06.2023
- Improved sales performance by developing and implementing comprehensive training programs for retail staff.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Self-motivated, with a strong sense of personal responsibility.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Liceo: Víctor Garrido Puello -
Km 10 Av. Indep. Rep. Dom
01.2016
Skills
- Word
- Excel
- Leadership Qualities
- Cash handling proficiency
- Teamwork and Collaboration
- Customer Service
- Work Ethic and Dedication
- Technical aptitude
Additional Information
Informática General, Natación
Age
26
Timeline
Crew Person
McDonald's
11.2023 - Current
Leader of Operations
Supermercados Bravo
07.2017 - 06.2023
Liceo: Víctor Garrido Puello -
Km 10 Av. Indep. Rep. Dom
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