Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Monica Ogden

Hilliard,OH

Summary

Seeking a permanent position to fully utilize my strengths and become a contributor within the organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

First Watch
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/Bartender

Columbus Country Club
03.2023 - 09.2023
  • Served food and beverages promptly with focused attention to guest needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Mixed specialty cocktails behind bar to fulfill guests requests.

Cashier

The Cheesecake Factory
09.2022 - 03.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Positively engaged with customers and maintained professional appearance as company representative.


Kitchen Manager

Chick-fil-a
02.2019 - 07.2022
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to staff and followed up to verify proper preparation and production of products.
  • Delivered in-depth training to staff in food preparation and customer-facing roles to promote strong team performance.
  • Maximized efficiency by placing individuals in areas that suited their strenths.

*ServSafe Certified

Education

Associate of Arts - Developmental Psychology

Columbus State Community College
Columbus, OH

GED

Skills

    Proficient and familiar with a vast array of computer literature including;

    Word Excel Outlook POS Systems

    Aloha EDC Menu Links Jonas

Certification

Bartending Certificate

References

  • Logan Taurman (805) 801-6307
  • Nicole Cooper (937) 867-8079
  • Sherry Rogers (740) 705-1713

Timeline

Server

First Watch
09.2023 - Current

Server/Bartender

Columbus Country Club
03.2023 - 09.2023

Cashier

The Cheesecake Factory
09.2022 - 03.2023

Kitchen Manager

Chick-fil-a
02.2019 - 07.2022

Associate of Arts - Developmental Psychology

Columbus State Community College

GED
Monica Ogden