Monica Ogden

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Served food and beverages promptly with focused attention to guest needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular guests.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Mixed specialty cocktails behind bar to fulfill guests requests.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Positively engaged with customers and maintained professional appearance as company representative.

• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Delegated food preparation duties down to staff and followed up to verify proper preparation and production of products.
• Delivered in-depth training to staff in food preparation and customer-facing roles to promote strong team performance.
• Maximized efficiency by placing individuals in areas that suited their strenths.

*ServSafe Certified