Summary
Overview
Work History
Education
Skills
Timeline
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Ogechi Emereuwa

Forney,TX

Summary

Dynamic individual with hands-on experience in Health Care Quality and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. I am a driven leader with a proven track record of enhancing operations by conducting in-depth analysis and implementing changes yielding impactful results. I have been commended for developing cost-effective solutions and methods and improving work efficiency.

Overview

6
6
years of professional experience

Work History

Senior Healthcare Consultant

Alight Solutions
03.2022 - Current


  • Implemented process improvements that increased efficiency and reduced waste within client organizations'' operations.
  • Evaluated the efficacy of existing healthcare programs using performance metrics, enabling informed decisions about program continuation or modification.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Customized support strategies for high-priority clients to ensure their specific needs were met.
  • Coached employees through day-to-day work and complex problems.
  • Mentored junior team members, helping them develop essential skills required for success in the rapidly evolving healthcare industry.

Health Specialist

Head Start of Greater Dallas
10.2018 - 02.2022
  • Developed engaging health education materials to increase awareness of preventive measures among patients and community members.
  • Implemented innovative solutions to improve access to care for underserved populations, addressing healthcare disparities within the community.
  • Contributed to public health research projects, enhancing evidence-based practice within the field of health promotion and disease prevention.
  • Facilitated successful transitions of care by creating strong relationships with referring providers and community resources.
  • Led multidisciplinary, continuous quality improvement program to improve patient outcomes.
  • Developed health plans for patients to improve overall health or recover from injuries and illnesses.
  • Interviewed patients to obtain medical information and measured vital signs, weight and height.
  • Led multidisciplinary team meetings to discuss complex cases, fostering collaboration among healthcare professionals towards a shared goal of optimal patient care.

Education

Master of Science - Health Care Quality And Safety Management

Sam Houston State University
Huntsville, TX
12.2020

Bachelor of Science - Public Health

Sam Houston State University
Huntsville, TX
05.2018

Skills

  • Clinical Workflow Optimization
  • HIPAA Compliance Understanding
  • Patient Safety Protocols
  • Change Management Techniques
  • Lean Six Sigma Methodologies
  • Data Entry

Timeline

Senior Healthcare Consultant

Alight Solutions
03.2022 - Current

Health Specialist

Head Start of Greater Dallas
10.2018 - 02.2022

Master of Science - Health Care Quality And Safety Management

Sam Houston State University

Bachelor of Science - Public Health

Sam Houston State University

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Ogechi Emereuwa