Ohemaa Ama Sika Quarm
Yonkers,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
Richmond Community Services
Yonkers, NY
02.2023 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Tracked and reported clients' progress based on observations and conversations.
- Accompanied or transported clients to appointments, errands and social activities.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Transported clients to doctor's appointments and errands.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Assisted clients with maintaining good personal hygiene.
- Monitored client's well-being, safety and comfort under physician direction.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Organized oral medications for clients following dosage and schedule requirements.
- Drove clients to doctors' appointments and social outings.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Administrative Officer
Presbytarian Church of Ghana
Accra, Accra
10.2021 - 02.2023
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
- Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
- Performed data entry tasks including entering financial transactions into the company's accounting system.
- Compiled daily activity logs and updated records with pertinent information on a regular basis.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Greeted visitors warmly upon arrival at office reception area.
- Developed new filing systems to improve accuracy of document retrieval processes.
- Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
- Sorted incoming mail for distribution to appropriate personnel.
- Assisted in compiling monthly expense reports.
- Created comprehensive spreadsheets tracking project progress from start to finish.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
- Provided assistance with special projects as assigned by management team members.
- Conducted research online using various search engines to locate requested information quickly and accurately.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Monitored office inventory to maintain supply levels.
- Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
- Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Directed and oversaw office personnel activities.
- Planned staff and training meetings and scheduled conference rooms.
- Recruited, trained and developed administrative team to support corporate growth and objectives.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Supported school director and teaching staff by greeting visitors, taking messages, responding to emails and completing clerical tasks.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Research Officer
abantu for development
Accra, Accra
10.2018 - 09.2021
- Conducted research to develop innovative solutions for clients' needs.
- Developed and implemented strategies to collect data from various sources.
- Collaborated with stakeholders to identify areas of improvement in existing research processes.
- Analyzed survey results and identified trends within the collected data.
- Drafted detailed reports on findings and presented them to senior management.
- Provided advice and guidance on best practices for research projects.
- Reviewed literature to gain a better understanding of relevant topics.
- Designed surveys, questionnaires, and other instruments for use in research studies.
- Organized focus groups, interviews, and other forms of qualitative data collection.
- Prepared presentations summarizing key insights from gathered information.
- Maintained databases containing all collected data from research activities.
- Proposed recommendations based on findings from conducted studies.
- Monitored progress of ongoing projects, ensuring deadlines are met effectively.
- Attended conferences and meetings related to current industry trends or developments.
- Coordinated with external vendors regarding equipment needed for upcoming experiments.
- Spearheaded planning and implementation of research studies and conducted ongoing monitoring of operations to maintain [Type] and [Type] regulatory compliance.
- Helped conduct pre-study assessments, orient staff, initiate studies, maintain drug inventories and handle study operations.
Program Officer
camfed ghana
Accra, Accra
01.2014 - 09.2018
- Developed program plans and strategies to meet organizational objectives.
- Prepared detailed reports on the progress of programs and proposed changes when needed.
- Monitored expenditures to ensure compliance with budget restrictions.
- Assessed program effectiveness through data analysis and performance indicators.
- Organized meetings and events related to program activities.
- Coordinated with internal and external stakeholders for successful implementation of projects.
- Built relationships with local communities and other organizations to promote program initiatives.
- Facilitated workshops, seminars, conferences, and training sessions for staff members on various topics related to programs.
- Provided technical support in the development of project proposals and budgets.
- Created promotional materials such as brochures, newsletters, flyers. to increase awareness about programs among target audiences.
- Drafted documents such as contracts, memorandums of understanding, letters of agreement.
- Conducted research on best practices in the field of program management.
- Reviewed literature and conducted interviews to collect information relevant to assigned projects.
- Analyzed data collected from surveys or focus groups for evaluation purposes.
- Implemented corrective measures in response to feedback received from participants or stakeholders.
- Ensured that all activities are carried out according to applicable laws and regulations.
- Collaborated with team members for effective communication between departments.
- Managed databases containing information about programs or services offered by the organization.
- Resolved conflicts arising between different parties involved in a project or initiative.
- Identified areas where improvements can be made in order to optimize performance results.
- Partnered with program management on recommendations, process improvements and corrective action plans.
- Collaborated with community non-profit agencies and community leaders in pursuit of shared goals.
- Developed and maintained effective frameworks, standards and requirements.
- Planned and orchestrated special events and fundraising activities to raise awareness of foundation.
- Developed strategies aimed at improving overall company and program performance, efficiency and process improvements.
- Collaborated with project leaders and stakeholders to accomplish objectives.
- Provided continuous evaluation of program operations as compared with established mission and set parameters.
- Translated operational directives into program roadmaps.
- Assisted foundation officer in fundraising development, resulting in [Number] new donors.
- Recommended implementation of risk management strategies to reduce uncertainties and improve regulatory compliance.
Education
Master of Science - Development Management
Kwame Nkrumah University of Science And Technology
Ghana 03-2024
Diploma - Community Development
Trent University
Canada08-2015
Bachelor of Arts - Pschology With The Study of Religions
University of Ghana
Ghana06-2013
Skills
- Progress Documentation
- Behavioral Management
- Client Documentation
- Transportation
- ADL Support
- Appointment Scheduling
- Direct Patient Care
- Social Skills Development
- Medication Administration
relevant skills
- Excellent interpersonal aptitude, good teaching and supervisory skills, sound communication skills, positive critiquing skills, excellent negotiating skills, proficient in MS office suit, good entrepreneurial and organizational skills etc.
Timeline
Direct Support Professional
Richmond Community Services
02.2023 - Current
Administrative Officer
Presbytarian Church of Ghana
10.2021 - 02.2023
Research Officer
abantu for development
10.2018 - 09.2021
Program Officer
camfed ghana
01.2014 - 09.2018
Master of Science - Development Management
Kwame Nkrumah University of Science And Technology
Diploma - Community Development
Trent University
Bachelor of Arts - Pschology With The Study of Religions
University of Ghana
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