OHIN N. LOCKETT
Atlanta,USA
Summary
Dynamic IT leader with a proven track record at Acoustic L.P., delivering $2MM in savings through strategic vendor negotiations. Expert in global IT operations and cybersecurity compliance, adept at team leadership and M&A integration. Skilled in optimizing service delivery and enforcing IT governance across diverse environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director, Global IT Infrastructure & Operations
Acoustic L.P.
Atlanta, GA
01.2020 - Current
- Serves as the global liaison with MSP partners to oversee delivery of end-user support, infrastructure uptime, and SLA compliance across 15+ countries.
- Delivered $2MM in cost savings by optimizing and renegotiating Microsoft, Slack, and Okta renewals.
- Lead a globally distributed IT team of 17 FTEs (U.S., Europe, India) supporting remote and onsite users.
- Developed and enforced IT policies and security standards aligned with ISO and GDPR compliance.
- Directed patching, asset management, endpoint configuration, and system monitoring across JAMF and Intune platforms.
- Led IT due diligence and post-acquisition integration efforts, aligning cybersecurity and operational frameworks with enterprise standards.
- Partner cross-functionally with Finance, Security, and Operations on ERP alignment and systems deployment.
- Provided executive-level guidance on IT selection and adoption strategies to support growth initiatives.
- Oversaw third-party vendor governance and security platform performance (Fortinet, JAMF Protect, Intune).
Senior IT Analyst / Project Manager
Marsh & McLennan Companies
Atlanta, GA
01.2018 - 01.2020
- Managed regional infrastructure support teams and served as escalation lead across U.S. offices.
- Oversaw IT integration efforts for six M&A events, from technical assessments through onboarding.
- Drove visibility into IT performance through Agile-based KPI tracking and dashboards.
- Executed enterprise SCCM deployments and desktop modernization for 2,000+ endpoints.
Senior IT Analyst / Project Manager
The Coca-Cola Company
Atlanta, GA
01.2011 - 01.2018
- Reduced OPEX by $3MM by leading global 'Windows-To-Go' deployment across the organization.
- Spearheaded 30+ IT infrastructure and office migration projects with minimal downtime.
- Enhanced vendor lifecycle processes, policy controls, and support standardization.
Education
MBA / MS - Information Systems
Kennesaw State University
12-2026
BS - Information Technology
University of Phoenix
Skills
- Global IT Operations
- Staff development
- Team leadership
- Cybersecurity compliance
- Strategic planning
- Vendor management
- Operations management
- Resource allocation
- Intellectual property management
- Negotiation
- MSP Management
- M&A IT Due Diligence
- Post-Acquisition Integration
- IT Governance
- Risk Management
- Compliance
- GDPR
- NIS2
- ISO/IEC 27001
- IT Asset Lifecycle Management
- Infrastructure Management
- Service Delivery
- SLA Enforcement
- ERP System Support
- Cross-System Integration
- Policy Development
- Cybersecurity Strategy
- Enterprise SaaS Strategy
- Microsoft 365
- Azure AD
- JAMF
- Intune
- SCCM
- Talent acquisition
- Corporate social responsibility
- Budget control
- Analytical thinking
Affiliations
- Project Management Institute (PMI)
- Scrum Alliance
- University of Phoenix Alumni Network
Certification
- PMP – Project Management Professional
- CSM – Certified Scrum Master
- ITIL Foundations Certified
Timeline
Director, Global IT Infrastructure & Operations
Acoustic L.P.
01.2020 - Current
Senior IT Analyst / Project Manager
Marsh & McLennan Companies
01.2018 - 01.2020
Senior IT Analyst / Project Manager
The Coca-Cola Company
01.2011 - 01.2018
MBA / MS - Information Systems
Kennesaw State University
BS - Information Technology
University of Phoenix
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