Albert Walkosak
West Palm Beach,FL
Summary
Seasoned Sales Associate bringing proven skills in negotiating, preparing and finalizing Sales an Leasing agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with clients and or their representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
40
40
years of professional experience
15
15
Certification
Work History
Sales an Leasing Consultant
Johnson Honda Of Stuart
Stuart , FL
2021.06 - Current
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing products.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote business.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Maintained strong and well-managed online presence to successfully market products.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Developed and maintained courteous and effective working relationships
- Managed customer surveys
- Demonstrated respect, friendliness and willingness to help wherever needed
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Sales and Leasing Consultant
Ed Morse Honda
West Palm Beach , FL
2009.10 - 2020.07
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing business.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote products.
- Maintained strong and well-managed online presence to successfully market products.
- Worked closely with clients to facilitate appropriate loans, leases and product demonstrations.
Service Advisor
Palm Beach Jaguar
West Palm Beach , FL
2004.09 - 2008.09
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Developed estimates by costing materials, supplies and labor.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Provided ongoing guest service.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Sought ways to improve processes and services provided.
- Recommended products to customers, thoroughly explaining details.
Automobile Associate
Several Employers
Youngstown , OH
1975 - 2003
Education
High School Diploma -
Boardman High School
Youngstown, OHSkills
- Client Relations
- Performance Assessment
- Dispute Handling
- Complaints Investigation
- Insurance Coordination
- Sale Recordkeeping
- Contract Negotiation
- Work Planning
- Clear Communication
- Critical Thinking
- Multitasking and Prioritization
- Complex Problem Solving
- Product demonstration
- Data Entry
Certification
- Certified Ford Service: Advisor, Warranty Clerk, Dispatcher and Service Manager
- Certified Jaguar Service Associate
- Certified Honda: Service Advisor, Internet Sales and Sales an Leasing Consultant
- Council Of Sales Leadership: Silver Membership 8 times
Timeline
Sales an Leasing Consultant
Johnson Honda Of Stuart
2021.06 - Current
Sales and Leasing Consultant
Ed Morse Honda
2009.10 - 2020.07
Service Advisor
Palm Beach Jaguar
2004.09 - 2008.09
High School Diploma -
Boardman High School
- Certified Ford Service: Advisor, Warranty Clerk, Dispatcher and Service Manager
- Certified Jaguar Service Associate
- Certified Honda: Service Advisor, Internet Sales and Sales an Leasing Consultant
Automobile Associate
Several Employers
1975 - 2003