Oidinai Tashmukhamedova
Chicago,IL
Summary
Seeking a challenging role within the restaurant and hotel industry where I can leverage my dedication to service excellence, teamwork, and attention to detail to contribute to the success of the organization. With a long-term goal of becoming a dynamic leader and making history in the industry, I am committed to continuously developing my skills and inspiring others to achieve their best.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Agent/Banquets Server at Marriott
Vinayaka Hospitality
Oak Brook, IL
06.2022 - Current
- Knowledge in PMS and GXP (MGS) systems. Duties include the check-in/out process with the system, travel arrangements, resolving customer complaints, tracking lost and found items, inventory, light housekeeping duties, monitoring security cameras, and communicating with other departments.
- Took responsibility/accountability in high leadership roles.
- I assisted and shadowed the Food & Beverage manager with making catering and floor plans for a variety of groups.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
PIC Shift Leader
Panda Express Restaurants
Naperville, IL
04.2021 - 09.2022
- Take-out, deliveries, and served food by portion size.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Assisted head chef in preparing dishes for customers.
- Monitored quality assurance of all prepared dishes before serving.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Education
Business in Hospitality | Minor: Sales Leadership
DePaul University
Chicago, IL06-2024
Skills
- Oral and Written Communications
- Training and Mentoring
- Fluent in Russian and English
- Adaptive Learning
- Networking, Emotional Intelligence
- Cultural Competence, Creativen Problem-Solving
Certification
- Food Handlers
- Seal of Biliteracy Certification
- HubSpot Software Certification
Volunteer Experience
- Link Crew freshman orientation volunteer program
- Naperville Humane Society animal shelter volunteer
- David Drehmer Impact Scholarship Donation Fundraiser
- Event Management Club
Timeline
Front Desk Agent/Banquets Server at Marriott
Vinayaka Hospitality
06.2022 - Current
PIC Shift Leader
Panda Express Restaurants
04.2021 - 09.2022
Business in Hospitality | Minor: Sales Leadership
DePaul University
- Food Handlers
- Seal of Biliteracy Certification
- HubSpot Software Certification
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