OILDA MADELEN BATISTA FERNANDEZ
Alexandria,VA
Summary
Detail-oriented administrative, caregiving, and school support professional with a background in client service, record keeping, and safe daily operations. Maintains confidentiality, follows sanitation and HIPAA standards, and helps keep offices, cafeterias, and care settings organized, clean, and ready to support others.
Overview
2027
2027
years of professional experience
Work History
Custodian
Miami Dade County Elementary School
Hialeah, Florida
2026 - Current
- Sanitized desks, sinks, and touchpoints using approved cleaning supplies
- Swept, mopped, and waxed floors in high-traffic school spaces
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Cleaned classrooms, hallways, and restrooms at Miami-Dade County elementary school
- Collected and disposed of trash and recycling from classrooms and shared spaces to maintain cleanliness.
- Restocked restrooms with essential paper goods, soap, and sanitation supplies to ensure hygiene and availability.
- Set up classrooms and event spaces for school activities
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Organized storage area for custodial supplies and equipment; ordered additional items to maintain inventory levels.
- Inspected building interiors and exteriors for service issues, reporting findings to a supervisor to facilitate timely maintenance.
- Reported maintenance issues to school supervisors and custodial staff
Cafeteria Worker
Miami Dade County elementary School
Hialeah, Florida
01.2024 - Current
- Served breakfast and lunch to elementary students, ensuring timely meal availability.
- Prepared school meals following Miami-Dade County elementary food service guidelines.
- Monitored food temperatures and followed safety and sanitation procedures.
- Assisted students and staff with meal service questions and requests.
- Supported the cafeteria team during lunch rush and special school events.
- Organized and prepared ingredients for batch cooking.
- Stored food supplies and ingredients in proper cafeteria storage areas.
- Adhered to sanitation policies while cleaning work areas.
- Used proper portion sizes when serving meals to customers.
- Utilized safe and efficient methods for operating equipment.
- Followed recipes and presentation specifications set by cafeteria management.
PRIVATE ELDERLY CAREGIVER
Hogar de Ancianos Jaruco
Jaruco, Cuba
02.2020 - 11.2023
- Delivered compassionate elderly care services, fostering trust and comfort for clients.
- Responded promptly to client needs, effectively resolving issues and ensuring satisfaction.
- Displayed empathy toward elderly patients by actively listening to their concerns and needs.
- Provided emotional support to families dealing with end-of-life issues for their loved ones.
- Maintained a safe environment by removing hazards from living areas, keeping walkways clear and following safety protocols for transferring patients.
- Collaborated with coworkers to efficiently complete care tasks, enhancing team effectiveness.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Respected patient privacy while providing quality personal care services.
- Complied with HIPAA policies and procedures and federal and state laws and regulations to protect resident health information.
- Prepared meals and fed residents following elderly care home routines
- Cleaned rooms and sanitized surfaces to maintain a safe living environment
- Facilitated communication between multiple departments within an organization devoted to elder care services.
SELF-EMPLOYED ACCOUNTANT
Casana's
Jaruco, Cuba
06.2021 - 10.2023
- Developed comprehensive monthly, quarterly, and annual financial reports to support management decision-making.
- Generated periodic financial reports, including balance sheets, income statements, and cash flow statements, to provide insights into financial health.
- Maintained detailed financial transaction records, ensuring accuracy in journal entries and account reconciliations.
MAIN OFFICE SECRETARY
Prosecutor's Office
Mayabeque
02.1982 - 06.2021
- Organized case files by creating and maintaining document filing systems for easy retrieval of information
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word
- Coordinated court filings including scheduling hearings, filing deadlines and calendaring events
- Maintained attorney calendars by keeping track of appointments, meetings and conferences
- Scheduled depositions, mediations and arbitrations with parties involved in litigation cases
- Greeted visitors and provided support to attorneys, enhancing office professionalism and client experience.
- Transcribed dictation from audio recordings into written form utilizing digital recording equipment
- Assisted in trial preparation activities such as organizing exhibits, preparing witness binders and assembling jury instructions
- Proofed documents and submitted to attorneys for review
- Composed and revised legal documents, letters, depositions and court documents
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Managed office supply inventory to maintain adequate stock levels and control costs.
- Proficiently operated office equipment such as computers, printers, scanners, copiers and fax machines.
- Assisted department managers in developing processes that improved overall workflow efficiency.
Education
HHA/AD/ADRD CERTIFICATE
La Esperanza
Hialeah01-2026
HIGH SCHOOL DIPLOMA -
Raul Hernandez
Cuba04-1980
Skills
- Compassionate care
- Personal care
- Patient protection
- HIPAA compliance
- Infection control
- Medication administration
- Care documentation
- Hygiene support
- Dementia care
- Dietary planning
- Meal preparation
- Medical support
- Confidentiality practices
- Problem-solving
- Emotional support
Timeline
Cafeteria Worker
Miami Dade County elementary School
01.2024 - Current
SELF-EMPLOYED ACCOUNTANT
Casana's
06.2021 - 10.2023
PRIVATE ELDERLY CAREGIVER
Hogar de Ancianos Jaruco
02.2020 - 11.2023
MAIN OFFICE SECRETARY
Prosecutor's Office
02.1982 - 06.2021
Custodian
Miami Dade County Elementary School
2026 - Current
HHA/AD/ADRD CERTIFICATE
La Esperanza
HIGH SCHOOL DIPLOMA -
Raul Hernandez