Gurnoor Sekhon
Phoenix,AZ
Overview
7
7
years of professional experience
Work History
WHS Safety Specialist
Amazon
Phoenix, AZ
04.2025 - Current
- Evaluated workplace conditions via safety audits, detecting potential hazards and maintaining adherence to OSHA regulations for a site with over 1,000 personnel.
- Developed, improve and implemented training programs for new safety procedures and protocols for associates.
- Collaborated with cross-functional teams to enhance safety awareness and culture.
- Analyzed incident reports to identify trends and recommend preventive measures.
- Monitored workplace conditions and equipment for adherence to safety standards.
- Assisted in the creation of emergency response plans and drills to prepare staff.
- Investigated accidents and incidents, recommending corrective actions with management to prevent future occurrences.
- Managed the process of obtaining essential permits and safety certificates for hazardous materials storage and disposal, reinforcing compliance with regulations and safety protocols.
- Coordinated safety meetings focused on sharing best practices and addressing employee safety concerns.
- Documented key processes and procedures in SOPs to facilitate training and operational consistency for coworkers and future warehouse specialists.
- Assessed and updated site's emergency response evacuation plan, incorporating current industry practices and OSHA requirements.
Administrative Intern for Human Resources
City Hall of Victorville
Victorville
11.2023 - 08.2024
- Coordinated FMLA requests and documentation, facilitating employee leave at Victorville City Hall.
- Responded to public inquiries, providing accurate information regarding city services and programs.
- Coordinated recruitment and onboarding activities for part-time applicants to enhance workforce efficiency.
- Directed processing of short-term and long-term disability claims to maintain compliance with insurance standards.
- Streamlined filing procedures to ensure efficient access to part-time and full-time employee records.
- Coordinated I-9 form completion and E-Verify checks to uphold legal hiring standards.
- Conducted essential clerical activities, including data entry and document organization, to maintain workflow efficiency.
- Coordinated various responsibilities to meet project timelines effectively.
- Achieved improved employee access to benefits through successful implementation of FMLA procedures at Victorville City Hall. Enhanced employee experience during FMLA by streamlining workers' compensation processes, ensuring timely support during critical periods.
- Developed and maintained filing systems to enhance document retrieval efficiency.
Insurance Producer/Representative/Intern
Insurance Agency
Northridge, CA
02.2023 - 08.2024
- Assessed and transformed potential leads into viable customer opportunities for agency growth.
- Achieved high levels of client satisfaction by effectively managing incoming calls from mortgage companies and banks. Enhanced communication processes to support clientele in navigating mortgage options. Improved response times to inquiries, fostering positive relationships with clients and financial institutions.
- Facilitated the acquisition of life policies, resulting in improved client satisfaction. Streamlined documentation handling and effectively communicated client information to insurance companies.
- Coordinated with broker to ensure timely updates of clientele information regarding current policy changes.
- Provided comprehensive knowledge of Farmers Insurance life products to enhance client understanding and satisfaction.
- Conducted essential clerical activities, including data entry and document organization, to maintain workflow efficiency.
- Coordinated various responsibilities to support overall operational efficiency.
- Educated clients on coverage options, helping them make informed decisions.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Cashier/Grill
Del Taco
06.2019 - 01.2020
- Achieved high customer satisfaction through effective service delivery. Streamlined cash drop procedures to enhance financial security. Improved product availability by efficiently stocking shelves. Maintained a clean and sanitary workplace, contributing to overall operational excellence.
- Achieved consistent quality in food preparation by effectively managing patties and buns ingredients. Enhanced fryer performance through timely oil changes.
- Coordinated team efforts during rush hour to optimize service delivery and customer satisfaction.
- Executed inventory replenishment processes for condiments, cups, ice machines, and various supplies to ensure operational efficiency.
- Maintained cleanliness and hygiene standards by sanitizing tables, counters, chairs, and general dining areas.
- Executed fundamental clerical tasks to ensure efficient office operations.
- Various other tasks assigned to meet deadlines
- Managed high-volume cash handling, ensuring accuracy and compliance with company policies.
- Assisted in training new cashiers on register operations and customer service protocols.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
Education
Bachelor of Science - Business Administration (BSBA)
California State University, Northridge
Northridge, California05-2024
Associate of Science - Business Administration
Victor Valley Community College
Victorville, CA12-2022
Skills
- Risk assessment
- Workplace safety assessments
- Compliance audit execution
- Hazardous material handling
- Safety investigation
- Electrical safety compliance
- Certified in OSHA 30 standards
- Workplace ergonomics analysis
- Safety training certifications
- Leadership training and Guidance for safety
- Development of safety initiatives
- Crisis management
Languages
English
Native or Bilingual
Punjabi
Full Professional
Spanish
Limited Working
TRAINING
- P&C Insurance Certificate Completed
- Farmers Insurance Training University Completed
- Real Estate Salesperson License
- Life, Accident, Health and Sickness Insurance License
- OSHA 30 & Multiple Safety Certicates
Timeline
WHS Safety Specialist
Amazon
04.2025 - Current
Administrative Intern for Human Resources
City Hall of Victorville
11.2023 - 08.2024
Insurance Producer/Representative/Intern
Insurance Agency
02.2023 - 08.2024
Cashier/Grill
Del Taco
06.2019 - 01.2020
Bachelor of Science - Business Administration (BSBA)
California State University, Northridge
Associate of Science - Business Administration
Victor Valley Community College