Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ojany Santos

Peabody,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Product Flow

Best Buy
07.2022 - Current
  • Maintained equipment in top working condition by conducting regular inspections and performing necessary repairs.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Collaborated with team members to complete complex projects on schedule and within budget constraints.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Front End Supervisor

Target
11.2021 - 05.2022
  • Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
  • Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
  • Enhanced user experience by designing and implementing visually appealing front-end interfaces.
  • Collaborated with cross-functional teams to ensure seamless integration of front-end designs with back-end functionality.
  • Maintained consistency in branding, design, and user experience across all digital platforms for a cohesive online presence.

Cashier

Stop And Shop Supermarket
12.2020 - 09.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

High School Diploma -

Salem Academy Charter School
Salem, MA
06.2023

Skills

  • Heavy Equipment Operation
  • Conflict Resolution Techniques
  • Attention to Detail
  • Customer Service Orientation
  • Call Management
  • Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Product Flow

Best Buy
07.2022 - Current

Front End Supervisor

Target
11.2021 - 05.2022

Cashier

Stop And Shop Supermarket
12.2020 - 09.2021

High School Diploma -

Salem Academy Charter School

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Ojany Santos