Summary
Overview
Work History
Education
Skills
Software Skills
Languages
Timeline
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Ojita Dominguez

Sacramento,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

16
16
years of professional experience

Work History

Administrative Assistant

Santa Clara County
10.2015 - Current
  • Supported meetings by organizing spaces and preparing documentation
  • Organized and updated file systems, keeping records easily retrievable.
  • Maintained scheduling and event calendars for staff meetings, parties and important deadlines.
  • Ordered, dispensed and organized office supplies for team use.
  • Relieves the manager of routine administrative details;
  • Created and maintained databases used by multiple office members.
  • Trained office staff in use of different equipment and software programs.
  • Maintains record-retention plan;
  • Proofread and edited documents and reports for staff.

Senior Account Clerk

Santa Clara County, DTAC
08.2014 - 10.2015
  • Oversaw day-to-day accounting needs, including processing payments and invoices.
  • Maintained vendor records and accounting histories, tracking purchases and proactively resolving issues.
  • Resolved accounting discrepancies with critical thinking and thorough research.
  • Generated reports from auditing and bookkeeping activities.
  • Prepared bank deposits, compiled data, verified receipts and sent payments to banks.
  • Balanced and reconciled discrepancies in financial records.
  • Made arithmetic calculations with speed and accuracy;
  • Provided clerical support to department, such as filing, copying and restocking supplies.
  • Set up and updated Excel spreadsheets to track financial data.
  • Trained incoming staff of become POC for anyone in the unit
  • Assisted in the hiring process by conducting interviews

Account Clerk II Lead

Santa Clara County-DTAC
03.2013 - 08.2014
  • Set up and updated Excel spreadsheets to track financial data.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Developed working relationships with associates, employees of other departments and representatives of other organizations.
  • Reported financial data and updated financial records in ledgers and journals.
  • Gathered, organized and modeled financial data.
  • Created and distributed invoices and processed incoming payments to keep records accurate and current.

Account Clerk I

Santa Clara County DTAC
10.2011 - 03.2013
  • Provided clerical support to department, such as filing, copying and restocking supplies.
  • Developed working relationships with associates, employees of other departments and representatives of other organizations.
  • Implemented new procedures for office functions when needed.
  • Created and distributed invoices and processed incoming payments to keep records accurate and current.
  • Checked the unit's voicemail, relayed messages for department and returned calls when needed.
  • Prepared computer input from raw data
  • Counted and verified daily deposits
  • Performed arithmetical calculations rapidly and accurately.

Cashier

Santa Clara County DTAC
10.2010 - 10.2011
  • Greeted clients entering the department and responded promptly to client's questions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Verified amounts and issues or mails receipts
  • Verified documents and payment against computer data
  • Received and account for tax payments
  • Prepared cash and warrants for deposit

Personal Banker

US Bank NA
10.2007 - 10.2011
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Expanded client base by promoting new financial products.
  • Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
  • Processed customer payments and account setup charges.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.

Education

De Anza College
Cupertino, CA

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Oak Grove High
San Jose, CA

Skills

  • Strong Communication
  • Cash Deposit Preparation
  • Problem solving
  • Highly Organized
  • 10-Key Proficiency
  • Office Reception
  • Employee Timesheet Processing

Software Skills

  • Microsoft Word
  • PeopleSoft
  • Kronos
  • NeoGov
  • DocuSign
  • Excel
  • Archibus
  • Outlook
  • ELPH

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Santa Clara County
10.2015 - Current

Senior Account Clerk

Santa Clara County, DTAC
08.2014 - 10.2015

Account Clerk II Lead

Santa Clara County-DTAC
03.2013 - 08.2014

Account Clerk I

Santa Clara County DTAC
10.2011 - 03.2013

Cashier

Santa Clara County DTAC
10.2010 - 10.2011

Personal Banker

US Bank NA
10.2007 - 10.2011

De Anza College

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Oak Grove High

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Ojita Dominguez