Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
· Conducting searches, gathering data, and recording evidence using internal systems, the internet, commercial databases, and enquiry within the organization.
· Prepare investigative case review summaries analyzing transaction activity occurring in high and medium-risk accounts maintained by the client.
· Prepares and presents written reports of high-risk reviews including results and recommendation for customer account closure or retention.
· Effectively investigate escalated cases and filed suspicious activity reports (SARS) in compliance with established regulator guidelines and timeframe.
· Staying abreast of regulatory updates and industry practices.
· Develop Knowledge of AML/BSA related regulations
· Performing Data quality review of workstation KYCs for completeness, including ensuring all appropriate information is contained in the KYC to meet all regulatory, legal bank and audit requirement.
· Perform the required screening on new clients by documenting and corroborating the information obtained on the client as required by the global KYC procedures utilizing a variety of independent research sources.
· Other project work assigned within the scope of AML/KYC Business Quality
· Handle and review and verify all applications for client onboarding with available SLAs.
· Manage personal workflow and priority items and ensure timely escalation of key risks/issues to management.
· Reviewing and investigating know your customer [KYC], Customer Due Diligence [CDD] and Enhanced Due Diligence [EDD]alerts and determine appropriate action on the account.
· Identify red flags and patterns of questionable activity.
· Ensure the highest standard of documentation and quality in the execution of on boarding and periodic review processes.
· Applied general knowledge of US Directives on Money Laundering, OFAC and USA Patriot ACT as it relates to KYC, AML, EDD, and Sanction as reflected in the Bank's AML/KYC Compliance policy.
· Applied general knowledge of US Directives on Money Laundering, OFAC and USA Patriot ACT as it relates to KYC, AML, EDD, and Sanction as reflected in the Bank's AML/KYC Compliance policy.
· Participate in internal and external programs related to AML/CFT and other subjects that may form part of the day-to-day work requirement.
· Any general administration and ancillary activities may be required and related to the above functions in accordance with business requirements of the company.
· Informing customers on tax preparation process
· Collecting relevant financial records for tax filing
· Regularly update and document customers call log and report.
· Attending to customer complaint and enquiry
· Consistently improve customer satisfaction through expert resolution of concern
· Maintaining a database of potential and existing customers
· Responsible for all office material management
Goal Orientated
Articulate and pay attention to details
Great Interpersonal skills
Dependable and Reliable
Time management skills
Organization and Time management
Strong analytical and investigative skills