Summary
Overview
Work History
Education
Skills
Timeline

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San Jose,CA

Summary

Experienced Developer Advocate with a strong track record of building developer ecosystems, enhancing API integrations, and driving industry collaborations. Proficient in creating educational resources, organizing impactful events, and delivering open-source projects to simplify complex technologies. Passionate about empowering developers through innovative tools, fostering partnerships, and aligning product development with real-world developer needs. Skilled at bridging technical and business requirements to achieve measurable outcomes.

Overview

8
8
years of professional experience

Work History

Developer Advocate

Zoom Video Communications
02.2019 - Current
  • Community Building and Developer Engagement: Hosted and organized Zoom Developer Meetups in 2024 (starting Aug 2024), fostering a vibrant and engaged developer ecosystem. Represented Zoom at over 20 global events (in 2024), advocating for the platform, conducting technical workshops, and empowering developers through hands-on learning opportunities. Actively participated on Zoom devforum, offering solutions tailored to both individual developers and enterprise clients, ensuring their unique challenges were met
  • API Design & SDK Usage: Leveraged Zoom's SDKs to improve developer integration, ensuring optimal utilization of Zoom technology and streamlining developer onboarding
  • Beta Programs: Spearheaded developer advocacy for emerging products, collaborating directly with engineering and product management teams. Led beta programs for Server-to-Server OAuth, Websockets, and GraphQL APIs
  • Cross-functional Team Collaboration: Navigated the nuances of cross-functional team dynamics, consistently communicating amidst ambiguity to provide a cohesive approach to developer-centric products
  • Industry Collaboration: Partnered with external organizations to showcase innovative applications of the Zoom Developer Platform, focusing on solutions like vector search, Retrieval-Augmented Generation (RAG), and AI-powered assistants, enhancing the platform's adoption and visibility
  • Developer Enablement: Created comprehensive technical documentation, blog posts, and open-source projects to accelerate developer success and showcase platform potential

Developer Support Engineer

Google
05.2017 - 02.2019
  • Collaborated with a team to assist third-party developers in integrating the Dialogflow API into applications
  • Developed sample applications for API integrations across platforms including Java, Android, C#.net, and JavaScript (Node.js)
  • Crafted sample bots for platforms such as Facebook, Twitter, Slack, Skype, and Cortana
  • Bridged communications between clients, customers, and partners, ensuring seamless support and API integration
  • Provided proactive technical support for API clients and shared constructive feedback with software developers
  • Diagnosed and resolved technical issues using tools like JavaScript (Node.js), Google Cloud Platform, and Salesforce

Developer Evangelist

Neura
10.2017 - 04.2018
  • Advocated for Neura's offerings among the developer community
  • Designed reusable code assets to simplify Neura API integration for developers
  • Hosted online technical sessions, hackathons, and webinars, bolstering developer education and engagement
  • Produced video tutorials and content, enhancing developer comprehension of the Neura SDK
  • Facilitated feedback loops between developers and cross-functional teams, influencing the product roadmap and strategy

Education

Masters - Computer Science

Lamar University, Beaumont, Texas
01.2016

Bachelors - Information Technology

Symbiosis International University
01.2016

Skills

  • Product Strategy
  • Product Lifecycle Management
  • API Design & Advocacy
  • Developer Engagement & Support
  • Cross-functional Collaboration

Timeline

Developer Advocate - Zoom Video Communications
02.2019 - Current
Developer Evangelist - Neura
10.2017 - 04.2018
Developer Support Engineer - Google
05.2017 - 02.2019
Lamar University - Masters, Computer Science
Symbiosis International University - Bachelors, Information Technology
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