Okari Onkoba
Summary
Experienced Project Manager with a strong track record in successfully managing complex IT projects. Demonstrated expertise in leading cross-functional teams, ensuring timely project delivery, and aligning technology solutions with business objectives. Collaborative and adaptable approach drives focus on achieving results. Proficient in project planning, risk management, and effective stakeholder communication. Recognized for reliability and flexibility in dynamic environments.
Certified Scrum Master with extensive experience in enhancing processes and delivering complex products through the implementation of Scaled Agile environments. Skilled in training teams and supporting product owners to eliminate impediments, streamline backlogs, increase velocity, and facilitate adoption of Agile Methodologies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Scrum Master/IT Project Manager
Hatari Security Guards
07.2019 - Current
- Improve team efficiency by implementing Agile and Scrum methodologies for project management.
- Facilitate Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Serve as the voice of transparency, inspection, and adaptation in an iterative development environment
- Lead scrum teams under one product backlog to achieve improvements in team velocity and delivery of backlog items
- Communicate and collaborate with product owners, upper management, and stakeholders
- Track, escalate, and remove impediments
- Conduct daily scrum meetings, scrum retrospectives, sprint planning meetings, and story grooming
- Create metrics to provide the development teams and other stakeholders with feedback
- Collaborate with cross-application teams to define consistent scrum process adherence
Lead Press Specialist
Business Card Services
06.2022 - 10.2023
- Proficiently operated various types of printing presses to produce printed material according to specifications.
- Performed thorough inspections to ensure printed materials meet color accuracy, registration, and other quality standards.
- Identified and resolved technical issues with the presses, performed routine maintenance checks, and coordinated necessary repairs.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Temp Worker
Thompson Reuters
06.2022 - 10.2022
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Managed project deadlines successfully by prioritizing tasks and staying organized under tight schedules in various temporary roles.
- Accomplished goals set forth by management teams at various companies within deadline-driven environments as an effective Temp Worker.
Restaurant Team Member
Kumar's Irving
01.2022 - 06.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Senior Engineer and Lead Project Manager
Agile Cloud Limited
10.2015 - 06.2019
- Oversaw all client related IT projects while focusing on best fit practices and offering within budget solutions.
- Ensured seamless project transitions through meticulous documentation practices and thorough knowledge transfer sessions.
- Adapted swiftly to changing business requirements or unforeseen challenges without compromising on deliverables or timelines.
- Tasked with creating, improving and developing IT strategies both internally and to clients.
- Tasked with writing technical proposals aiding the sales team achieve and close on business sales.
- Pegged to streamline IT operations, logistics and administration to all clients thus reducing overall IT operational costs.
- Tasked to deliver IT projects on time, within scope, within budget while maintaining the quality and set out standards.
- Responsible in developing project plans, project schedules, and all subsidiary project requirements to stakeholders and clients.
- Directly involved in all IT project implementation tasks, including execution of the laid out deliverables.
- Stepped in to offer level 1&2 user support both real time and remote in network administration, system administration and server management.
Technical Support Team Lead
Computerware Technologies Limited
10.2012 - 09.2015
- Headed a 6 member team and answered to the Line Manager.
- Planning, supervision and implementation of LAN and WAN systems.
- Configuration of Wireless Communication Systems for Backbone networks, Point to Point and Office Environments.
- Client Support and End-User Management while leveraging on customer needs and behavior, market competition and benchmarks.
- Client infrastructure maintenance ranging from Windows environments, to linux environments. Sitting as point person system administrator for all our clients. Which meant in-depth understanding of all our client systems/ infrastructure.
- Provided technical support and maintenance to IT hardware, software and networks for various clients. Including configuring, monitoring, and troubleshooting their systems.
- Managed infrastructure installation services including network facilities and performed design, survey, installation and commissioning.
- Provided user training to clients in the use of systems and applications. Identified and corrected or advised, on operational issues in client computer systems.
- Planed, coordinated, and implemented network security measures to protect data, software and hardware. Including data backups and disaster recovery operations.
- Administered, designed, implemented and supported windows server, MS exchange, Clear OS server, Google Apps, Ubuntu one, Zimbra and Ms Office 365.
- Gathered data pertaining to customer needs, and used the information to identify, predict, interpret, and evaluate system and network requirements.
- Recommended changes to improve systems and network configurations and determined hardware or software requirements related to such changes.
Education
Bachelor of Business Information Technology - Information And Communication Technology
Kenya Methodist University
07-2013
Skills
- Project management
- Risk, Conflict and Change Management
- IT Infrastructure Management
- Project scheduling
- Root-Cause Analysis
- Agile Methodologies (Scrum, SAFe, Kanban)
- Data Analytics
- Agile coaching
- Software development lifecycle
- Agile metrics tracking
- Sprint planning
- Stakeholder management
Certification
- Certified Scrum Master from Scrum Alliance
- Certified Lean Six Sigma Yellow Belt
- Agile with Atlassian Jira
- Foundations of Project Management
- Microsoft Certified Solutions Associate (Cloud Platform)
- Microsoft Certified Professional - Implementing Microsoft Infrastructure Solutions
- Oracle Database 12C Presales Specialist
- Oracle Database 12C Sales Specialist
- VMware VSP Foundation Accreditation
- VMware VSP-SV (Server Virtualization) Accreditation
- VMware VTSP Foundation Accreditation
- Certified Intronis Partner Engineer
- Barracuda Backup Certified Engineer
- PaloAlto Firewall certified engineer
Languages
English
Full Professional
Timeline
Lead Press Specialist
Business Card Services
06.2022 - 10.2023
Temp Worker
Thompson Reuters
06.2022 - 10.2022
Restaurant Team Member
Kumar's Irving
01.2022 - 06.2022
Scrum Master/IT Project Manager
Hatari Security Guards
07.2019 - Current
Senior Engineer and Lead Project Manager
Agile Cloud Limited
10.2015 - 06.2019
Technical Support Team Lead
Computerware Technologies Limited
10.2012 - 09.2015
Bachelor of Business Information Technology - Information And Communication Technology
Kenya Methodist University
Similar Profiles
Hamisi NyangeHamisi Nyange
Security-guard at Hatari Security ServiceSecurity-guard at Hatari Security Service
DERRICK HARRISDERRICK HARRIS
Armed Officer at AGB Investigative Services I Chicago Security Guards & Cyber Security ServiceArmed Officer at AGB Investigative Services I Chicago Security Guards & Cyber Security Service
Sekou CondeSekou Conde
Security Officer at Security Guards Inc.Security Officer at Security Guards Inc.