Okarie DAWKINS
The Bronx,NY
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
22
22
years of professional experience
Work History
EVERYTHING SHIPPING
Company
04.2002 - 11.2023
- Ensured timely delivery of packages by prioritizing tasks and meeting strict deadlines.
- Managed schedules efficiently, accommodating multiple clients'' needs simultaneously without compromising quality of service.
- Maintained a high level of product knowledge across various industries to provide expert advice to clients in diverse fields.
- Increased client loyalty by offering tailored solutions that met their unique needs both in-store and online.
- Assisted in creating custom clothing orders based on specific client requirements such as fabric selection or sizing adjustments.
Solution Employment Services
Company
04.2023 - 09.2023
- Enhanced client satisfaction by streamlining the job application process and providing personalized support.
- Developed comprehensive training programs, resulting in improved employee performance and increased retention rates.
- Implemented new marketing strategies to attract a wider pool of potential clients, contributing to significant business growth.
- Collaborated with local businesses to create mutually beneficial partnerships and expand the range of employment opportunities for clients.
Army
ORGANIZATION
03.2011 - 02.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
Education
High School Diploma -
Albert Town High
Jamaica 07.2007
Skills
- Decision-Making
- Customer Service
- Organizational Skills
- Relationship Building
- Problem Solving
- Decision Making
- Active Listening
- Time Management
- Excellent Communication
Timeline
Solution Employment Services
Company
04.2023 - 09.2023
Army
ORGANIZATION
03.2011 - 02.2019
EVERYTHING SHIPPING
Company
04.2002 - 11.2023
High School Diploma -
Albert Town High
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