Okechukwu Osuji
Lynchburg,VA
Summary
Skilled Relationship/Business Manager inspired and motivated to help customers build financial independence. A dedicated team player and financial professional with proven expertise in sales/marketing, and business development, A Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Manager
Fidelity Bank PLC-Ikenegbu Owerri Imo State
08.2021 - 01.2024
- Assisted the Regional Manager in the day-to-day running of the office and ensured proper monitoring of the performance of other Relationship Managers, Direct Sales Executives, and Retail Sales Officers
- Reviewed the Branch's Balance sheet and PBT trajectory
- Managed customer balance sheet growth and relationship management of existing ones
- Handled account opening, risk asset processing, and contingent liabilities processing
- Rendered reports on marketing and sales activity to the Branch Leader
- Continuously managed, harnessed, and grew the branch portfolio position in terms of profitability, risk asset, customer balance sheet position, and expense management
- Grew the branch balance sheet position from N13BN[$13m] to N32BN [$32m] in a space of 24 months
- Received the MD/CEO's award for this achievement.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
Business Branch Manager
UBA PLC, Ariara Branch
04.2019 - 04.2021
- Ensured that the branch was continuously in an upward growth trajectory in all indices
- Grew the branch balance sheet position from N4.8BN[$4.8m] to N8.2BN[$8.2m]
- Supported the Regional Bank Head in administering and managing the region
- Assisted in the identification and interpretation of strategies and techniques to grow the bank's position
- Developed new relationships and managed existing ones
- Provided administrative support to the relationship officers under my unit.
Relationship Officer/Profit Centre Manager
UBA PLC, 60 Wetheral Road Owerri
04.2008 - 04.2019
- Managed customer balance sheet growth and relationship management of existing ones
- Handled account opening, risk asset processing, and contingent liabilities processing
- Conducted data mining of prospective customers
- Rendered reports on marketing and sales activity to the Branch Manager.
Education
Master of Science - Sports Management
Liberty University
Lynchburg, VA05.2025
Skills
- Portfolio Growth
- Sales Reporting
- Customer Education and Consulting
- Value Selling
- Customer Portfolio Management
- Relationship Management
- Relationship Review Process
- Banking
- Service Assistance
- Relationship Building
- Overcoming Objections
- Excellent Communication
- Policy Management
- Client Engagement
- Product Recommendations
- Fluent in [Language]
- New Business Development
- Solution Management
- Client Acquisition
- Relationship Building and Management
- De-Escalation Techniques
- Issue Resolution
- Customer Relationships
- Customer Relationship Management
- Sales Proficiency
- Time Management
- CRM Proficiency
- Strategic Planning
- Sales Data Analysis
- Risk Mitigation
- Performance Analysis
- Wealth Management
- Financial Advising
- CRM Tracking
- Consultative Selling
- Financial Services
- Risk Management
- Client Relationships
- Team Leadership
- Critical Thinking
- Attention to Detail
- Sales Expertise
- Product Expertise
- Business Development
- Product Knowledge
- Financial Management
- Project Management
- Customer Service
- Employee Management
- Analytical Thinking
- Documentation And Reporting
Certification
- Certified Soccer Agent Advisor - Sports Management World Oregon USA- 2023
- Professional Conduct & Ethics Certification—Central Bank of Nigeria—12/2023
- Economic Evaluation Basics-Global Health E-Learning Centre—06/2019
- Data Use for Program Managers—Global Health E-Learning Centre—06/2019
- Associate – Chartered Institute of Finance and Control of Nigeria—2017
- Result-Oriented Employee—2015—Zolts Limited
- Personal effectiveness and Attitude reorientation—2008-JMG Consulting
Accomplishments
- Fidelity Banks Plc MD/CEO Best Customer centric staff- 2022
- Fidelity Banks Plc MD/CEO Best Business Manager Award 2022
- Abia Imo Regional Bank Best Business Manager Award- 2022
Activities
- Community Development and Volunteering
- Soccer Captain Fidelity Bank Plc Soccer Team
Professional References
References available upon request.
References
- Professor Ikechukwu Dozie, Vice Chancellor, Ozumba Mbadiwe University, Okpoko Orlu, Imo
- Dr Nosa Orumwense, Regional Bank Head, Fidelity Bank Plc, Awka
- Dr Charles Okafor, Imo State Coordinator, Tuberculosis Program Unit
Community and Volunteering Service, Travelling , Playing Soccer and Attending Sporting Events
Member Young Adults Community Service and Volunteering Group, Holy Cross Catholic Church, Lynchburg VA.USA
Member St Vincent De Paul Help The Poor Volunteer Group- St Mathew Catholic Church, Owerri, Imo State Nigeria
Africa Soccer Team[Liberty University VA, USA] - Team Player
Timeline
Business Manager
Fidelity Bank PLC-Ikenegbu Owerri Imo State
08.2021 - 01.2024
Business Branch Manager
UBA PLC, Ariara Branch
04.2019 - 04.2021
Relationship Officer/Profit Centre Manager
UBA PLC, 60 Wetheral Road Owerri
04.2008 - 04.2019
Master of Science - Sports Management
Liberty University
- Certified Soccer Agent Advisor - Sports Management World Oregon USA- 2023
- Professional Conduct & Ethics Certification—Central Bank of Nigeria—12/2023
- Economic Evaluation Basics-Global Health E-Learning Centre—06/2019
- Data Use for Program Managers—Global Health E-Learning Centre—06/2019
- Associate – Chartered Institute of Finance and Control of Nigeria—2017
- Result-Oriented Employee—2015—Zolts Limited
- Personal effectiveness and Attitude reorientation—2008-JMG Consulting
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