Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Okienna Edwards

Snow Hill,NC

Summary

An organized and motivated individual, eager to utilized time management and organizational skills, with a history of meeting company needs with consistent. Skilled in working under pressure and adapting to new situations and challenges. Seeking opportunities to enhance abilities while contributing to the organizations growth.

Overview

8
8
years of professional experience

Work History

Universal Banker

Truist Bank
Goldsboro, North Carolina
08.2022 - Current
  • Attended weekly meetings with branch managers to discuss goals related to sales targets.
  • Assisted customers with online banking setup and troubleshooting issues.
  • Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
  • Provided customer service to clients by answering questions, resolving complaints and processing transactions.
  • Answered telephone inquiries regarding account balances, fees or general information.

Cashier

Walmart
Goldsboro, North Carolina
11.2020 - 08.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed other duties as assigned by management.

Group Home Manager

Ambleside
Snow Hill, NC
12.2018 - 11.2020
  • Maintained accurate records of client attendance, progress notes, medications, and incident reports.
  • Planned weekly menus based on nutritional requirements of each resident and maintained food inventory levels accordingly.
  • Performed daily assessments of client behavior changes or physical health status.
  • Provided direct supervision and support for staff members to ensure compliance with established policies and procedures.
  • Recruited, hired, trained and supervised new personnel within the facility according to state regulations.

Assistant Store Manager

Journeys Shoes
Goldsboro, North Carolina
11.2016 - 12.2018
  • Provided training to new employees on company policies and procedures.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Coached and developed store associates through formal and informal interactions.

Education

Associate of Arts - Business Administration

Wayne Community College
Goldsboro, NC
12-2021

Associate of Arts - Accounting

Wayne Community College
Goldsboro, NC
12-2021

Skills

  • Attention to Detail
  • Active Listening
  • Problem-Solving
  • Time Management
  • Organizational Skills
  • Team Collaboration
  • Written Communication
  • Multitasking

Languages

English
Professional

Timeline

Universal Banker

Truist Bank
08.2022 - Current

Cashier

Walmart
11.2020 - 08.2022

Group Home Manager

Ambleside
12.2018 - 11.2020

Assistant Store Manager

Journeys Shoes
11.2016 - 12.2018

Associate of Arts - Business Administration

Wayne Community College

Associate of Arts - Accounting

Wayne Community College

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Okienna Edwards