Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Okito Hopkins

Kalamazoo

Summary

Diligent Desired Position with solid background in managing and organizing materials efficiently. Successfully contributed to high-volume operations and ensured seamless workflow. Proven ability to operate machinery safely and effectively while maintaining focus on teamwork and precision.

Overview

11
11
years of professional experience

Work History

Hides Stacker

JBS Beef Plant
12.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Personal Trainer

TBF Believer Fitness
02.2024 - 05.2025
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Designed specific workout systems for individual clients based on performance ability.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
  • Collaborated with other fitness professionals to design effective cross-training programs.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
  • Boosted personal training revenue by promoting additional services to existing clients.
  • Organized fun and engaging gym challenges to foster camaraderie among members and promote healthy competition.
  • Assisted in the development of gym-wide events, increasing overall membership engagement.
  • Streamlined scheduling processes for better time management and session availability.
  • Maintained up-to-date knowledge of fitness trends and certifications to provide clients with cutting-edge training techniques.
  • Offered nutritional guidance to complement fitness programs, contributing to improved client health outcomes.
  • Organized outdoor fitness boot camps to provide clients with diverse and challenging workout environments.
  • Conducted comprehensive fitness assessments to establish baseline fitness levels and monitor progress, enhancing client satisfaction.
  • Fostered supportive and motivational environment, significantly increasing client commitment to long-term health and fitness goals.
  • Enhanced gym community engagement by organizing and leading group fitness challenges and events.
  • Improved client retention by developing personalized fitness programs tailored to individual needs and goals.
  • Streamlined client onboarding process, ensuring smooth and welcoming introduction to gym facilities and services.
  • Cultivated strong relationships with clients, resulting in high rate of referrals and new business.
  • Maintained high standards of safety and cleanliness in training areas, minimizing risk of injury and promoting healthy workout environment.
  • Developed and implemented innovative workout routines to keep clients engaged and prevent plateauing.
  • Led recovery and flexibility sessions to reduce risk of injury and improve overall physical wellness.

Lead Driver

Amazon
02.2021 - 08.2023
  • Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
  • Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
  • Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
  • Effectively managed time-sensitive deliveries, prioritizing tasks based on urgency and importance to client satisfaction.
  • Handled complex logistical challenges in high-pressure situations while maintaining professionalism under tight deadlines.
  • Assisted in recruitment efforts by identifying top talent within the driver pool and recommending candidates for promotions or additional responsibilities.
  • Maintained a clean driving record, adhering to all safety regulations and company policies.
  • Implemented team-building activities that fostered a positive work environment among fellow drivers and support staff.
  • Served as an ambassador for the company brand during interactions with customers, vendors, and members of the public while on the road.
  • Enhanced delivery efficiency by optimizing routes and implementing GPS tracking systems.
  • Developed strong relationships with dispatchers and warehouse staff for seamless coordination of daily tasks.
  • Conducted thorough pre-and post-trip inspections to identify any potential issues and ensure safe operation of the vehicle.
  • Leveraged strong interpersonal skills when resolving conflicts among team members or addressing client concerns promptly and professionally.
  • Monitored inventory levels throughout delivery process; communicated discrepancies quickly to minimize losses.
  • Developed comprehensive knowledge of industry trends, staying abreast of emerging technologies that could improve transportation efficiencies within the organization.
  • Contributed to cost-saving initiatives by minimizing idling time at stops, conserving fuel usage overall.
  • Collaborated with management to develop improved scheduling procedures that reduced downtime between assignments.
  • Streamlined loading processes, ensuring accurate order fulfillment and reducing errors.
  • Reduced fuel costs through strategic route planning and diligent vehicle maintenance.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Delivered goods and products to customer on time and in excellent condition.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Minimized liability by consistently following road rules when driving.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Assistant Store Manager

Golden Chick
05.2014 - 10.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Education

High School Diploma -

US GRANT
OKC

Certified Personal Trainer - Food And Nutrition

Body Design University
Utah

Skills

    I am a fast learner very honest and reliable I will not give anything less than my best

Affiliations

I am a natural OCB body builder competitor

Timeline

Hides Stacker

JBS Beef Plant
12.2024 - Current

Personal Trainer

TBF Believer Fitness
02.2024 - 05.2025

Lead Driver

Amazon
02.2021 - 08.2023

Assistant Store Manager

Golden Chick
05.2014 - 10.2020

High School Diploma -

US GRANT

Certified Personal Trainer - Food And Nutrition

Body Design University

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Okito Hopkins