Okony Cham

• Primary administrator for SharePoint and Google Workspace
• Expert level knowledge of Windows and Apple desktop operating systems. Provide tiers 1 and 2 support to students and faculty.
• Assist students in identifying their learning needs
• Registration and program referral
• Provide individualized technical program advising, including course selection, degree planning, and career path exploration
• Monitor students’ academic progress toward degree completion
• Supporting the development of future state recovery and resilience testing portfolio, cyber recovery capability validation, and self-service solution
• Reviewed company policies against best practices to better understand level of compliance.
• Lead role in the third-party risk assessment process, which will include sending third party risk assessments to vendors, evaluating the risk level, recommending mitigating controls, documenting the assessment and following up on action plans.
• Lead role in the security and privacy risk assessment processes for the company.
• Perform risk assessments and synthesize analysis of the risk.
• Assist in responding to regulatory examiner and third party auditor inquiries.

• Taught 5th grade and High School students
• Designed lesson plans and graded weekly assignments and exams
• Facilitated and supervised gym activities
• Lead in the aggregation, documentation, and improvement of information and cyber security frameworks and measures, and apply improvements to the risk management process. Continue to monitor, update, and adapt to ongoing risks.
• Working closely with the Security Compliance Manager and Director to support with risk remediation and tracking.
• Perform risk assessments, to effectively plan and execute compliance and professional standards
• Perform review of completed vendor assessment questionnaires for conformance to program objectives and methodology
• Perform risk assessments on organizational controls around information security including cyber and physical, business continuity and disaster recovery, resiliency, privacy, and governance.
• Partner with the team to track Vendor Risk Management process- Conducts technical and policy-based information security risk reviews of third-party vendors.
• Test implemented controls

• Assists students in identifying career and educational pathways
• Delivers one-on-one comprehensive advising
• Provides academic and non-academic referral
• Had a caseload of over 650 students
• Served on hiring
• Collaborate closely with the various Security and Information Technology teams globally to insure that they follow Corporate Security Policies to protect the enterprise, and that policies, best practices, and Security Standards are implemented uniformly across the company
• Participate in and influence information risk assessment process improvement.
• Delivers face-to-face classroom instruction and facilitates Canvas learning activities
• Delivers hybrid instruction
• Develops teaching materials, including service learning
• Maintains a conducive learning environment, interactive and engaged classroom

• Coordinated student-directed programs and improved student involvement by 20%
• Supervised 21 student program coordinators, program directors, and four community partners and increased voluntary hours by 300 per month
• Expanded annual April Saturday Service Project from 1 site to 7 sites, increased volunteers to 200 from 120 in the previous year, and established three new community partnerships
• Connected students to various departments, developed and improved outreach programming
• Assisted students with recommendation letters and referrals to different departments and colleges
• Recruited and interviewed student leaders and increased diversity in student leaders by 3%
• Increased student engagement and participation in service learning and volunteerism by 5%
• Built rapport with students and community-based organizations and improved recruitment and retention
• Developed and designed successfully strategic partnerships with community-based organizations

Academic Advising/Mentorship

• Advised students from diverse refugee/immigrant backgrounds and provided academic referrals
• Compiled, managed, and tracked students using Customer Relationship Management (CRM)
• Assisted students in identifying appropriate resources at community, college, and university levels
• Implemented weekly advising partnership with Salt Lake Community College (SLCC)
• Recruitment/Case Management
  o Frequented SLCC and attended recruitment-related events to find potential students and increased recruitment by 400 students in 2 years
  o Visited public schools and related events & resulted in admissions increase and career awareness
  o Initiated and Implemented recruitment opportunity with USU-Eastern
  o Collaborated with community-based organizations and higher education institutions to recruit diverse students, resulted in an increase in diversity by 2%
  Retention
  o Assisted students with letters of recommendation
  o Assisted students with financial aid applications and increased college access and admissions by 200 per year
  o Met students regularly and evaluated their progress and improved academic success
  Outreach
  o Initiated outreach activities with communities, organizations, colleges, and improved relations
  o Presented at events to increase program visibility
  o Supervised weekend adult activities