Summary
Overview
Work History
Education
Skills
Software
Timeline
Languages
Generic

Oksana Cathey

Dublin,US

Summary

Strategic contributor and highly motivated leader with over 20 years of experience strengthening retail store visibility and awareness. Currently NorthWest Market Leader of 12 stores generating sales of $14 million annually. Results-oriented professional with a talent for tracking trends, formulating methods to improve customer service, and capitalizing on new opportunities. Expert in improving financial performance by conducting inventory analyses, retaining top talent, and creating strategic operational plans. Recognized for developing and implementing projects and programs within time and business constraints in stride with enterprise direction and mission. Strong record of identifying areas needing improvement, reducing shrink, boosting sales, and decreasing operational expenses. Superb communication, interpersonal, leadership, and problem-solving skills. Excel in challenging and deadline-driven environments.

Overview

16
16
years of professional experience
1
1
Language

Work History

Northwest Market Leader - HQ (remote)

Faherty
(CA, CO, HI, MT, OR, WA, WY)
03.2022 - 01.2024
  • Effectively managed and expanded 12 stores, leading to significant market growth from $6M to $14M. This accomplishment showcases my exceptional ability to manage and grow different locations efficiently
    Managed and maximized business strategies for store locations in the Northwest Region, resulting in a 54% increase compared to LY. Ranked third in the company in 2023
  • Developed Store Leaders to drive the performance of store teams to maximize productivity and minimize performance issues. Two Store Leaders were promoted to Multi-Store Leaders
  • Created and maintained a diverse, high-performing store management team through consistent selection, development, and motivation
  • Network/recruit/interview/select management level candidates
  • Set up clear expectations, communicated with intention, provided meaningful recognition, delivered timely feedback and accountability Created action plans to increase profit & control variable expenses by monthly evaluation of stores' P&L statements
  • Recommended and shared best practices as they relate to the goals and strategies of the organization
  • Actively monitored KPIs and goals and strategized with Store Leaders and the Retail Leadership team to make effective and informed decisions to influence and grow your businesses
  • Developed area-level strategies to achieve store goals while keeping in mind each store's unique strengths and challenges
  • Lead store visits focused on the client experience, team member engagement, visual brand standards, and operational excellence
  • Act as a liaison between stores and HQ
  • Coached at the moment, hosted weekly and bi-weekly touch bases, and conducted quarterly performance reviews
  • Provided insight and expertise as needed to ensure
    Store Leaders are supported across all areas of the business
  • Nurtured leaders and store cultures that are reflective of our brand Core Values and foster connection and trusting relationships
  • Ensured timely follow-through and execution of company directives and standards
  • Focused on getting to know your neighbors and community

Store Manager

Ann Taylor Loft
10.2021 - 04.2022
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge
  • Maximized sales by creating innovative visual merchandising displays and store layouts
  • Developed a successful employee retention plan, reducing staff turnover rates significantly
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for the new organization
  • Overseas loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures
  • Managed inventory control, cash control, and store opening and closing procedures

Multi-Store Manager

Nautica/ Aeropostale
10.2020 - 09.2021
  • Managed 2 stores- Nautica $1.5M and Aeropostale $3M
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Implemented business strategies, increasing revenue, and effectively targeting new markets
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off
  • Trained and guided team members to maintain high productivity and performance metrics
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback

Store Manager

AM Retail Group (Wilsons Leather, DKNY)
01.2017 - 06.2020

Wilsons Leather - (Jan 2017- October 2019)

DKNY - (Oct 2019- Jan 2020)

  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Approved regular payroll submissions for employees
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements


Store Manager

Max Studio
09.2016 - 01.2017

Store Manager

Charlotte Russe
09.2012 - 09.2016

Product Manager

Victoria Secret
07.2011 - 02.2012

Area Supervisor

Kohl's
10.2007 - 04.2011

Education

Associate of Science - Accounting Technology And Bookkeeping

School of Management
Naberezhnye Chelny, Russia

Skills

  • Goal Oriented
  • Territory Management
  • Market Analysis
  • Strategic Planning
  • Business Acumen
  • Visual Merchandising
  • Inventory Control
  • Recruitment and Hiring
  • Processes and Procedures
  • Performance Management
  • Training and Mentoring

Software

Google Docs

Excel

Power Point

Microsoft Office

Microsoft/Apple

Timeline

Northwest Market Leader - HQ (remote)

Faherty
03.2022 - 01.2024

Store Manager

Ann Taylor Loft
10.2021 - 04.2022

Multi-Store Manager

Nautica/ Aeropostale
10.2020 - 09.2021

Store Manager

AM Retail Group (Wilsons Leather, DKNY)
01.2017 - 06.2020

Store Manager

Max Studio
09.2016 - 01.2017

Store Manager

Charlotte Russe
09.2012 - 09.2016

Product Manager

Victoria Secret
07.2011 - 02.2012

Area Supervisor

Kohl's
10.2007 - 04.2011

Associate of Science - Accounting Technology And Bookkeeping

School of Management

Languages

Russian
Oksana Cathey