Oksana Gerasymuk
Fort Lauderdale,FL
Summary
PROFESSIONAL SUMMARY
Supervisor with 4 years of experience in leadership, exceeding sales targets, organizing team workouts, and delivering exceptional customer satisfaction.
Passionate about fitness, wellness, and promoting a healthy lifestyle. Dedicated to helping others achieve their personal goals while fostering collaboration and exceptional customer satisfaction.
Organized team workouts and running days to encourage a healthier, more connected team environment.
Skilled in multitasking, detail-oriented service delivery, and creating positive, motivating environments for individuals to thrive.
Overview
8
8
years of professional experience
Work History
Supervisor
Espanola Cigar Bar & Lounge
Miami Beach, FL
11.2020 - Current
- Leadership: Over 4 years of experience leading and motivating teams, ensuring smooth daily operations, and driving team performance to exceed expectations.
- Communication: Strong interpersonal and communication skills, adept at building positive relationships with clients and team members.
- Sales Expertise: Proven ability to boost sales and achieve revenue targets through effective upselling strategies, client engagement, and product knowledge.
- Problem Solving: Skilled in resolving issues efficiently, maintaining a calm and professional approach under pressure to deliver excellent customer experiences.
- Organization: Experienced in scheduling, delegating tasks, and optimizing workflows to enhance productivity and meet deadlines.
Server/Bartender
Salt Kitchen & Lounge
Miami Beach, FL
09.2018 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and beverages with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess/Server/Bartender
Cloister Cafe
New York, NY
06.2017 - 07.2018
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor In International Tourism - Tourism
Taras Shevchenko National University of Kyiv
Kyiv05.2017
Skills
Strong communication skills
Leadership abilities
Passion for Fitness and Wellness
Team collaboration
Positive energy
Attention to details
Languages
English
Ukrainian
Russian
Spanish
Reference
Vincent Tarricone
Owner of Espanola Cigar Bar & Lounge
+1 (718) 310-7166
Timeline
Supervisor
Espanola Cigar Bar & Lounge
11.2020 - Current
Server/Bartender
Salt Kitchen & Lounge
09.2018 - 11.2020
Hostess/Server/Bartender
Cloister Cafe
06.2017 - 07.2018
Bachelor In International Tourism - Tourism
Taras Shevchenko National University of Kyiv