Summary
Overview
Work History
Education
Skills
Timeline
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Oksana Gorina

Brooklyn,United States

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Appcon Inc
01.2023 - Current
  • Created and maintained databases to track and record customer data.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments on Goggle Calendar and outlook.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Used advanced software to prepare documents, reports, and presentations.

Office Assistant

Wall Mart Stores
01.2021 - 11.2023
  • Input data account payable/Receivable invoices into spreadsheets and databases, Submit report to manager by end if the day.
  • Coordinated and scheduled meetings and appointments.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Utilized office internal software to record and track customer information.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments on company internal compuease software.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Education

High School Diploma -

Dialexton School of Allied Heath
1201 Quentin Rd 2nd Floor, Brooklyn, NY 11229
05.2024

Bachelor of Business Administration - Business Administration

Borough of Manhattan Community College of The City University of New York
New York, NY
05.2017

Skills

  • Microsoft Outlook, Word, and Excel
  • Microsoft Word
  • Customer Service
  • Google Drive
  • Data Entry
  • File Management
  • Mail and packages
  • Administrative Support
  • Letter preparation

Timeline

Administrative Assistant

Appcon Inc
01.2023 - Current

Office Assistant

Wall Mart Stores
01.2021 - 11.2023

High School Diploma -

Dialexton School of Allied Heath

Bachelor of Business Administration - Business Administration

Borough of Manhattan Community College of The City University of New York

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Oksana Gorina