Summary
Overview
Work History
Education
Skills
My Interests
Languages
Timeline
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Oksana Latsabidze

Mundelein,IL

Summary

Detail-oriented team member with 3 years of experience in managing including financial transactions, customers and vendors communication, and ensuring accuracy in accounting processes.

Adept at maintaining positive relationships with vendors and internal teams while adhering to accounting principles and company policies. Skilled in utilizing accounting software and Microsoft Excel for efficient data analysis. Proven ability to troubleshoot and resolve payment discrepancies promptly. Strong organizational and time management skills, with a focus on meeting deadlines and contributing to the overall financial health of the organization.

Overview

3
3
years of professional experience

Work History

Store Manager

Eurostyle Dely, INC
12.2023 - Current
  • Successfully managed all aspects of the store, including inventory management, staff supervision and customer service, resulting in a 15% increase in conversion rates.
  • Oversaw financial transactions and maintained accurate records of sales, expenses, and inventory levels.
  • Conducted regular inventory audits and reconciliations to ensure accuracy and compliance with company policies.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Payment control, statement formation, control of timely providing up-to-date information to vendors and customers, responded to vendor and customers inquiries and addressed payment-related issues courteously and professionally.
  • Collaborated with cross-functional teams to resolve invoice discrepancies and streamline the accounts payable process.

Store Manager

Sun Berry Orchard&Pastures, INC
07.2023 - 11.2023


  • Led the successful launch of Sun Berry Orchard&Pastured new store in July 2023, overseeing all aspects of the pre-opening, grand opening, and post-opening phases that resulting in revenue growth of 233% between July and November.
  • Managed daily store operations, including inventory management, staff scheduling, and customer service.
  • Established and maintained relationships with vendors, ensuring timely delivery of fixtures, inventory, and equipment.
  • Implemented efficient operational procedures and conducted regular training sessions to ensure staff adherence.
  • Maintained monthly and quarterly sales reports, maintaining monthly and quarterly sales reports, analyzed sales by category and product margins.
  • Collaborated with marketing teams to create effective promotional strategies for new store launches.

Senior Customer Service Development Manager

Vodafone Retail Ukraine
06.2021 - 06.2023


  • Formatted and complex analyzed of reports based on the work done by Customer Service Development Specialists at retail outlets (week by week, month by month, year by year) that include retail`s quality indicators such as tNPS, SL, FVR, MSI, IOK and retail`s quantitative such as trends and facts of fulfillment of sales plans, etc.
  • Provided of consolidated reports based on the work done by Customer Service Development Specialists to the heads of sales departments. Created and implemented of a plan to increase sales at retail outlets and improve customer experience.
  • Managed daily operations of the customer service department, ensuring timely and effective resolution of customer inquiries and concerns.
  • Implemented quality assurance programs to maintain service standards and compliance with company policies.
  • Conducted regular training sessions for Customer Service Development Specialists to enhance product knowledge and communication skills.

Education

Bachelor of Science - Economics

Donetsk National University of Economics And Trade
Donetsk, Ukraine
06.2017

Skills

  • Data analysis and reporting
  • Strong analytical and problem-solving skills
  • Accounts payable processes experience (invoice processing, expense report processing, vendor invoice reconciliation
  • Proficient in accounting and POS software (QuickBooks, Plexis, Square, SAP) and ability to adapt to new accounting software or technologies
  • Intermediate skill level in Microsoft Office Suite (Word, Excel and Power Point)
  • Clear and effective communication with internal teams and vendors/

My Interests

Traveling.  In my opinion, traveling is the best way to expose individuals to diverse perspectives, traditions, and lifestyles. This cultural immersion fosters open-mindedness and helps break down stereotypes, promoting tolerance and understanding.


Cooking. Exploring cuisines from different countries can be a delightful and enriching experience. For me cooking is a form of meditation.


Studying the history of Ukrain and Georgia. My father is Georgian, and my mother is Ukrainian. Understanding the historical context provides insight into the traditions, customs, and unique identities of my ancestors.

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Store Manager

Eurostyle Dely, INC
12.2023 - Current

Store Manager

Sun Berry Orchard&Pastures, INC
07.2023 - 11.2023

Senior Customer Service Development Manager

Vodafone Retail Ukraine
06.2021 - 06.2023

Bachelor of Science - Economics

Donetsk National University of Economics And Trade
Oksana Latsabidze