Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oksana Melnyk

Roselle,IL

Summary

Hardworking Account Manager with 7 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

  • Advanced knowledge of Microsoft Office: Word, Excel, Power Point.
  • Quick Books
  • RTS PRO
  • UNIQ TMS
  • Strong computer skills
  • Strong communication skills
  • Fluent English, Ukrainian, Russian, Polish
  • Exceptional organizational and analytical abilities, detail-oriented with excellent communication skills
  • Ethical and respects the importance of confidentiality.
  • Self-motivated and focused in a fast-paced work environment.
  • Conduct investigations to validate or authenticate information and subjects of interest.


I look forward to an opportunity to discuss this position with you in person. Please contact me at your convenience if you would like me to provide further information about my qualifications or to answer any questions. Thank you for your time and consideration.
Sincerely,
Oksana Melnyk

Overview

4
4
years of professional experience

Work History

Account Manager

HLM TRANS INC
Rolling Meadows, IL
06.2023 - 02.2024
  • Maintained employee records and updated information in the payroll system.
  • Calculated bonuses, commissions, sick leave accrual balances and other special payments as needed.
  • Reviewed payroll processing systems to verify accuracy of salaries, benefits, taxes and other deductions.
  • Prepared and maintained accurate records and reports of payroll transactions.
  • Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
  • Analyzed balance sheets for mistakes and inaccuracies.
    Gathered banking transactions via statements, recorded activity in
  • Excel format and reconciled balances.
    Processed payroll for over 150 employees on a weekly basis.
  • Maintained confidential files containing personnel information such as salaries, benefits.
  • Motivated and worked with onboarding team members to successfully integrate new employees into organization.
  • Provided technical support to customers when needed.
  • Pitched to new clients by leveraging client base and targeting strategic partnerships.
  • Monitored industry trends and made recommendations for changes in strategy accordingly.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Safety

RFS GROUP
West Chicago, IL
07.2022 - 05.2023

· Responsible for DOT violations, insurance claims, tickets, citations. (Program Legal Plan)
· Contract and monitored all drivers in company (annual MVR, annual Drug and Alcohol
Clearinghouse, random drug test, medical card renewal, Driver’s license renewal)
· Responsible for new plate registration for new truck.
· Fuel program Fleet One (active/de active new card, fuel report, issue money code).
· Hiring new drivers.
· MEDSTOP (create account, pre-employment Drug and Alcohol test, monitoring information).
· Responsible for the PREPASS, IPASS.
· Insurance monthly report (list of units and drivers for the liability and physical damage and OCAC)

Accounts Officer

TWIN LOGISTICS EXPRESS
Bellwood, IL
07.2020 - 06.2022
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Calculated and prepared checks for utilities, taxes and other payments.
  • Performed year-end activities such as W2s and 1099s processing.
  • Prepared and maintained accurate records and reports of payroll transactions.
  • Assisted Accounts Payable department with verifying vendor invoices against purchase orders for accuracy.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Contacted vendors to follow up on late invoices.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Reviewed and analyzed contracts to resolve billing issues with vendors and carriers.
  • Monitored workflow processes associated with invoice generation, payment processing, and cash application functions.
  • Maintained up-to-date records of invoices, payments, and account statuses.
  • Generated and processed invoices in accordance with billing cycles.
  • Performed credit checks on new customers prior to issuing invoices.
  • Tracked delinquent accounts utilizing tracking spreadsheet tools or software applications.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Processed invoice payments and recorded information in account database.
  • Reviewed data for deficiencies or errors to correct incompatibilities and review output.
  • Answered customer questions to maintain high satisfaction levels.
  • Collected, posted and managed patient account payments.
  • Submitted claims to insurance companies.

Education

High School Diploma -

NUBiP of Ukraine
UKRAINE

Skills

  • Data Analytics
  • Territory Management
  • Project Management
  • Team Training
  • Preparing Contracts
  • Account Management
  • Account Development
  • Schedule Management
  • Customer Training
  • Client Relationship Management
  • Business Development
  • Customer Service
  • Client Relations
  • Internal Auditing
  • Employee Mentoring
  • Business Strategies
  • Expense Control
  • Database Management
  • Excellent Communication Skills
  • Reporting
  • Coordinating Documents
  • Weekly Payroll
  • Strategic Account Planning
  • Strategic Planning
  • Client Meetings
  • Networking Skills
  • Payment Collecting
  • Event Planning
  • Accounts Payable/Receivable
  • Statement Billings
  • Staff Management

Timeline

Account Manager

HLM TRANS INC
06.2023 - 02.2024

Safety

RFS GROUP
07.2022 - 05.2023

Accounts Officer

TWIN LOGISTICS EXPRESS
07.2020 - 06.2022

High School Diploma -

NUBiP of Ukraine
Oksana Melnyk