Oksana Satch

Home Health Aide

• Assisted clients with activities of daily living, such as bathing, dressing, grooming, and toileting. Help feed patients with limited physical abilities to support basic needs.
• Transport patients to needed destinations.
• Monitored vital signs such as pulse rate, temperature and blood pressure of patients when necessary. Inform changes to nurse supervisor.
• Report any unusual occurrences or changes in behavior immediately to the nurse supervisor.
• Prepare nutritious meals based on clients' dietary needs and preferences.
• Measured food intake amounts at each mealtime to ensure proper nutrition levels were met.
• Provided companionship and emotional support, fostering a positive and caring environment.
• Collaborated with healthcare professionals to develop and update care plans.
• Assisted light housekeeping duties, including laundry and changing bed linens. Maintain a clean and safe living environment.

• Customer Service Representative
• Efficiently managing time to handle multiple customer inquiries.
• Answered customer inquiries and provided accurate information regarding products and services.
• Resolved customer complaints promptly and efficiently.
• Maintained a high level of professionalism when dealing with difficult customers.
• Developed positive relationships with customers through friendly interactions.
• Provided exceptional customer service to ensure customer satisfaction.
• Collaborating with colleagues and other departments to resolve issues.
• Sharing information and knowledge with team members.
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