Summary
Overview
Work History
Education
Certification
Timeline
Generic

Oktober Hetu

Oakland,RI

Summary

Professional healthcare leader with strong background in clinical operations and team management. Proven ability to enhance patient care and streamline processes in fast-paced environments. Skilled in staff training, conflict resolution, and regulatory compliance. Known for adaptability, reliability, and driving collaborative success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Clinical Manager

Brown University Health
12.2019 - Current
  • Enhanced patient care by implementing evidence-based clinical practices and protocols.
  • Coordinated continuing education programs for clinical staff to maintain licensure requirements and enhance professional competencies.
  • Evaluated emerging healthcare trends and technologies, making recommendations for potential integration into clinical operations.
  • Implemented innovative solutions to address staffing shortages during high-demand periods or unexpected absences.

Staff Nurse SCU

Brown University Health
05.2018 - 12.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with patients and other staff members.
  • Responded sensitively and competently to service patients with diverse cultural backgrounds.
  • Developed strong relationships with patients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

Registered Nurse Supervisor

Rehabilitation Hospital of Rhode Island
08.2014 - 05.2018
  • Developed strong rapport with patients and families, providing emotional support during challenging situations.
  • Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
  • Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
  • Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.

Education

Master of Science - Healthcare Administration

Southern New Hampshire University
Hooksett, NH

Bachelor of Science - Nursing

Rhode Island College
Providence, RI
05-2016

Associate of Science - Nursing

Community College of Rhode Island
Lincoln, RI
12-2008

Certification

  • Basic Life Support Certification (BLS)
  • Advanced Cardiac Life Support Certification (ACLS)
  • Medical-Surgical Certification

Timeline

Assistant Clinical Manager

Brown University Health
12.2019 - Current

Staff Nurse SCU

Brown University Health
05.2018 - 12.2019

Registered Nurse Supervisor

Rehabilitation Hospital of Rhode Island
08.2014 - 05.2018

Master of Science - Healthcare Administration

Southern New Hampshire University

Bachelor of Science - Nursing

Rhode Island College

Associate of Science - Nursing

Community College of Rhode Island

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