Ola Dahcheh

Key Responsibilities:

• Understand clients' needs and objectives to deliver tailored solutions.
• Independently identify, develop, and close new opportunities within the territory.
• Achieve revenue and profitability targets for Lenovo while expanding across multiple product sets.
• Develop, implement, and execute effective sales strategies to meet sales and business goals.
• Lead the sales strategy for account teams and drive revenue growth across Lenovo's portfolio.
• Manage financial performance and forecast governance across the Lenovo portfolio.
• Cultivate C-level relationships and act as a trusted consultant to customers.
• Own the customer relationship and engagement strategy.
• Stay informed and adaptable to Lenovo’s ongoing product and service developments.
• Lead cross-functional teams to facilitate deal progression.
• Ensure exceptional sales and customer service delivery.
• Utilize MS Dynamics and other reporting tools effectively to track key sales metrics and deliver operational excellence

• Independently identify, develop, and close enterprise opportunities within the territory across multiple industry verticals
• Responsible for delivering net new account wins across the corporate segment, with an emphasis on Server-Storage-Networking, Software, Professional Services, and Hyper-converged infrastructure offerings.
• Achieve revenue and profitability objectives for Lenovo while driving growth across multiple product sets
• Independently develop, implement, and execute an effective sales strategy to achieve sales goals
• Develop C-level relationships and serve as a trusted consultant to customers
• Understand and adapt to Lenovo’s ongoing product and services developments
• Lead a cross functional team within the company to keep deals moving through the funnel
• Act as a Client Executive and coordinate peer specialist customer engagement across our server, workstation, and server groups, among others
• Ensure that our customers receive world class sales and customer service
• Effectively and consistently use CRM tools and other reporting tools to track key sales metrics and consistently meet those metrics

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing
  solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to
  maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
  Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

• Manage relationships with major local and international accounts end to end
• Maintain updated CRM pipeline for all accounts managed
• Management of backlog/won/lost in the CRM Tool
• Maintain Customer database for accounts managed Perform daily, weekly sales activity as per goal defined
• Attend mandatory training updates for product knowledge Execution of customer accounts coverage metrics
• Develop/support the business strategy and have end to end ownership and accountability for Key Account that includes complete ownership of the Sales Process
• Put in place processes and procedures to ensure that major accounts are handled in the most Effective way
• Lead a cultural shift from a short term ‘target driven’ culture, to one of long term proactive Relationship building
• Define and Review Key Performance Indicators to ensure the achievement of Lenovo’s Relationship Business growth targets.
• Ensure that, from an operational perspective, bottom line Profit is delivered, costs are controlled and margins are protected and maintained in-line with corporate objectives
• Build and deliver a ‘meaningful’ business model that is both transparent and robust
• Implement rigor and discipline around account planning and account management
• Focus and support on forecasting and pipeline-management
• Provide hands-on mentality to ensure that the business pulls in one direction to achieve targets Relationship Business growth targets.
• Get new business like acquisition accounts