Experienced and versatile Field Service Technician with 5 years of hands-on expertise in hardware installation, diagnostics, preventive maintenance, and repair of complex equipment in both field and repair center settings. Proven ability to educate customers on proper equipment usage and safety, while delivering clear, non-technical explanations of complex issues. Recognized for strong troubleshooting skills, detailed technical reporting, and commitment to customer satisfaction. Complemented by 6 years of success as a Material Handler in fast-paced, regulated environments with demonstrated excellence in inventory management, SAP-based transaction processing, blueprint interpretation, and quality inspections. Adept at maintaining OSHA/EHS-compliant workspaces and contributing to cross-functional team efficiency. Brings a strong blend of technical acumen, hands-on field knowledge, and collaborative team spirit.