Ola Robinson
Carl Junction,MO
Summary
Dynamic Office Manager with a proven track record at Alliance Title & Escrow, excelling in customer service and organizational skills. Expert in document management and billing, ensuring accuracy in financial records. Adept at fostering team collaboration and training staff, driving efficiency and enhancing office operations.
Overview
10
10
years of professional experience
Work History
Office Manager
Alliance Title & Escrow
06.2021 - 04.2025
- Maintained confidentiality of company documents and personnel records while handling sensitive information.
- Provided outstanding customer service to address client inquiries via phone and email.
- Reconciled accounts payable and receivable transactions to ensure balanced financial records.
- Oversaw office inventory by managing ordering, requisitions, and shipment receiving activities.
Researcher
Alliance Title & Escrow
04.2019 - 06.2021
- Organized and gathered information for research initiatives to support data-driven conclusions.
- Collaborated with interdisciplinary teams to conduct comprehensive studies and derive valuable insights.
- Conducted literature reviews to identify knowledge gaps and inform future research directions.
- Synthesized large volumes of data, identifying key trends and patterns aligned with research objectives.
General Utility Worker
Ajinomoto Foods North America
06.2017 - 04.2019
- Facilitated smooth operations during staff absences by cross-training in multiple roles, providing consistent service despite unforeseen circumstances.
- Installed, maintained and repaired variety of public utility fixtures such as sewers, storm drains and water supply systems.
- Enhanced team performance by assisting coworkers with various tasks, promoting collaboration and camaraderie.
- Maintained manholes, catch basins, pump stations, reservoirs and other water services facilities by maintaining and repairing piping.
Cook
Rumor Has It
02.2015 - 05.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
Neosho Highschool
Neosho, MO05-1994
Skills
- Customer service excellence
- Office management
- Organizational skills
- Administrative support
- Billing
- Scheduling and calendar management
- Bookkeeping
- Document management
- Clerical support
- Staff management
- Conflict management
- Employee training
- Data entry
Timeline
Office Manager
Alliance Title & Escrow
06.2021 - 04.2025
Researcher
Alliance Title & Escrow
04.2019 - 06.2021
General Utility Worker
Ajinomoto Foods North America
06.2017 - 04.2019
Cook
Rumor Has It
02.2015 - 05.2017
High School Diploma -
Neosho Highschool
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