Olabisi Agoro
Cincinnati,OH
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. posses skill in time management, problem solving and working in a fast-pace environment Committed to making meaningful contribution and advance organization goal.
Overview
6
6
years of professional experience
Work History
Package Handler
DHL Logistics
04.2023 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Maintained clean, orderly work environment free of hazards.
- Reduced downtime, performing routine maintenance and troubleshooting on conveyor systems and sorting machinery.
- skilled in automated and manual machineries to move materials.
Hotel Front Desk Receptionist
Comfort Inn & Suites
11.2019 - 08.2023
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Maintained an organized front desk area that contributed to smooth operations and professional appearance.
- Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
- Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
- Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
Hotel Front Desk Receptionist
Best Western Hotel
02.2019 - 01.2022
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
- Trained new staff members in customer service techniques and hotel operations.
Education
Associate of Applied Science - Nursing
Gateway Community College
Edgewood, KY10-2024
GED -
Ged Testing Center
Cincinnati, OH12-2023
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
Timeline
Package Handler
DHL Logistics
04.2023 - Current
Hotel Front Desk Receptionist
Comfort Inn & Suites
11.2019 - 08.2023
Hotel Front Desk Receptionist
Best Western Hotel
02.2019 - 01.2022
Associate of Applied Science - Nursing
Gateway Community College
GED -
Ged Testing Center
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