Overview
Education
Skills
Certification
Summary
Work History
Tech Stack
Generic

Maryann Ayoola

Katy,TX

Overview

1
1
Certificate
6
6
years of professional experience

Education

Bachelor of Science - Business Administration & Management

DePaul University
Chicago, IL
06.2006

Skills

    Agile Best Practices & Methodologies

    Backlog Prioritization

    Clear & Concise Written & Verbal Communication; Influencing

    Change Management

    Conflict Resolution; Issue Resolution & Issue Triage

    Dependency & Issue Tracking

    Leadership and Mentorship

    Organizational Improvement

    Program Management

    Forecasting & Reporting

    Requirements Gathering

    Resource Planning & Allocation

    Stakeholder Management

    SQL JQL

    Strategic Planning and Execution

    Team Collaboration

    Lean principles

    Sprint Planning PI Planning
    Workflow Analysis

Certification

  • Certified SAFe 5 Scrum Master (SSM)
  • Certified SAFe 5.1 Product Owner/Product Manager (POPM)
  • ITIL V4 Foundations – Axelos
  • PMP – 03/2024

Summary

Organized, results-driven Senior Technical Program Manager with a commitment to resolving customer issues through Agile project management. Proven history of driving efficiency improvements and cost reductions. Offering analytical problem-solving and strong critical thinking skills. Senior Technical Program Manager with abilities in leading and manages associates in developing new business solutions.

Work History

Scrum Master/Project Manager

Albertsons
03.2023 - Current
  • Exercised adaptability and sound judgment in project management role by effectively managing stakeholder requests, communicating with development and product teams, and making informed decisions to prioritize tasks based on stakeholder needs
  • Coordinated cross-functional project teams, in Scrum Master role, providing regular updates and managing effective communications with stakeholders
  • Demonstrated commitment to project success by promptly reporting capacity or access limitations to stakeholders and proposing alternative solutions
  • Led multifaceted initiatives at Albertsons, oversaw decommissioning of outdated refunds engine and spearheaded development of a new refunds' engine within Salesforce
  • Nurtured stakeholder relationships with emphasis on Agile/Scrum principles, resulting in 10% reduction in project completion time and a notable 34% increase in overall project success rates across eight cross-functional projects
  • Accomplished successful technical program management by leading cross-functional teams, driving project success, and implementing efficient processes, measured by improved project completion rates and enhanced operational capabilities, by fostering collaboration, prioritizing tasks effectively, and ensuring adherence to project timelines
  • Directed cross-functional project teams, ensuring alignment with business objectives and adherence to project management methodologies for successful project outcomes; increased customer satisfaction by 27%, leading to improved retention rates through improved collaboration and streamlined processes, ensuring seamless business integration and successful project outcomes
  • Planned and organized transparency reporting processes, defining timelines and milestones for seamless execution
  • Investigated data anomalies and collaborated with legal and enforcement teams to balance tradeoffs and make recommendations for issue resolution
  • Applied pragmatic and creative problem-solving skills to address challenges by analyzing problems, prioritizing solutions, and focusing on delivering tangible results, measured by successful problem resolution, improved processes, and innovative solutions, by identifying opportunities for improvement, experimenting with new approaches, and adapting strategies to meet evolving needs
  • Documented decisions, updated methodologies, and recorded information found during data investigations
  • Implemented process improvements for transparency reporting, communication, and deliverables
  • Identified and mitigated potential risks, ensuring successful project outcomes.
  • Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.

Senior Scrum Master

Kaiser Permanente
01.2023 - 03.2023
  • Led successful planning and execution of complex, enterprise-wide initiatives within KP's HCM, Business, and Legal Team, ensuring seamless integration and delivery meeting quality standards
  • Proactively identified risks and dependencies, collaborating with cross-functional teams to mitigate risks and ensure project deadlines were met
  • Facilitated cross-functional collaboration, aligning diverse teams toward common goals and translating business requirements into technical solutions
  • Established transparent communication channels, managing stakeholder requests, and enhancing collaboration to ensure seamless project progression, improved team dynamics, and successful outcomes
  • Steered and guided cross-functional Scrum teams at KP, ensuring effective implementation of Scrum frameworks and improved processes within Oracle HCM projects
  • Provided leadership and mentorship within cross-functional teams by mentoring team members, leading by example, and leaving projects in a stronger organizational position, measured by improved team dynamics, enhanced agile capabilities, and successful project outcomes, by fostering collaboration, facilitating communication, and driving continuous improvement
  • Elevated development team's agile capabilities by coaching teams from sprint 0, introducing agile methodologies, kanban, story mapping, story points, velocity, burndown, and other key agile concepts
  • Fostered an environment of continuous improvement and collaboration, leading by data-driven decision-making and creating dashboards that measured development output, resulting in a remarkable 43% improvement in development efficiency
  • Managed program scope, schedules, and deliverables across multiple teams and business units, collaborating with Business PMs on internal processes, tools, and workflows, adhering to IT governance and project management methodologies
  • Guided cross-functional Scrum teams for Oracle HCM projects, enhancing agile practices, improving team efficiency, and ensuring timely delivery of high-quality solutions.

Senior Scrum Master

Amway
02.2022 - 12.2022
  • Systematized strategic initiatives resulting in improved system efficiency and customer satisfaction, evidenced by reduced project completion time and increased overall success rates
  • Ensured a highly reliable infrastructure through the definition of production standards as code by eliminating complexities, offering a smoother experience for product developers who manage their services in the SRE (Site Reliability Engineering) team
  • Successfully managed large-scale data programs, implementing robust issue tracking systems and data analysis protocols for proactive identification of trends and challenges, ensuring seamless collaboration with cross-functional teams
  • Demonstrated clear and concise communication skills by effectively communicating with stakeholders at all levels of the organization and distilling complex technical concepts into clear communication and action plans, measured by enhanced collaboration, improved decision-making, and successful project outcomes, by prioritizing transparency, clarity, and adaptability in communication
  • Spearheaded global initiatives for process improvements in data operations, including containerization with Docker to enhance application deployment processes and resource management
  • Established a culture of safety, ownership, innovation, collaboration, and accountability within the site reliability team, introducing forward-thinking strategies to anticipate data center growth, identify scaling issues, and drive proactive solutions.

Senior Scrum Master

Tech Data
06.2021 - 02.2022
  • Led data migration initiatives, transitioning to cloud environments and improving system scalability and efficiency, resulting in successful migration and enhanced operational capabilities
  • Directed and harmonized global development teams, overseeing a total of 20 developers, and orchestrating comprehensive data migration from On-Premises to a Hybrid cloud environment with AWS and Azure integration
  • Implemented containerization using Docker and orchestration with Kubernetes, automating deployment processes and enhancing system reliability
  • Demonstrated expertise in cloud infrastructure management and modernization initiatives by leveraging cloud platforms like AWS and Azure, as well as containerization tools like Docker and orchestration tools like Kubernetes, to streamline deployment processes and enhance system reliability, measured by increased scalability, efficiency, and cost savings, by orchestrating comprehensive data migrations and automating deployment processes
  • Reduced operating expenses by $30K monthly through collaboration with 13 cross-functional teams, spanning engineering, sales, and operations, resulting in significant cost savings
  • Contributed to executive-level PMO operations and prioritization frameworks, efficiently managing tasks within tight timelines
  • Spearheaded a 14-member team, resulting in a $4M annual cost-saving for TD SYNNEX, with a 94% on-time feature delivery rate
  • Demonstrated strong technical proficiency and excellent global presentation and communication skills, facilitating successful project outcomes and improved collaboration among departments.

Project Manager

CTG
02.2018 - 05.2021
  • Successfully spearheaded multiple Epic EMR implementation projects across diverse hospital sites, supporting newly acquired hospitals and integrating EMR systems across hospital services, clinics, and outpatient departments
  • Managed optimization projects for various teams, including Patient Access, Revenue Cycle, and Ambulatory, ensuring adherence to standardized methodologies and successful project outcomes
  • Developed project plans with defined timelines, allocated tasks to teams, and maintained workflow
  • Implemented effective change management processes to adapt to project scope and cost modifications
  • Oversaw vendor and supplier contracts, delegated responsibilities, and ensured timely deliverables
  • Facilitated meetings with internal team members, consultants, and contractors to drive collaboration
  • Led the transition from a dispersed to a centralized vaccination model, reducing inventory costs, distribution expenses, and vaccine wastage while implementing Epic EMR modules.

Tech Stack

  • Azure DevOps
  • Docker
  • Figma, Miro
  • GitLab
  • Google Apps
  • Jira | Confluence
  • Kubernetes
  • Microsoft Office Suite (including Project, Power BI, SharePoint, Teams)
  • Python
  • Salesforce Service Cloud
  • ServiceNow
  • Tableau
  • Terraform

Similar Profiles

CREATE PROFILE
Maryann Ayoola