Olacha Morris
Beaumont,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient service.
Overview
10
10
years of professional experience
Work History
Senior Electric Assembler
Helena Laboratories
01.2018 - Current
- Assembled hand and flow solder boards for production of medical equipment
- Assembled wire harnesses
- Worked closely with quality assurance teams to ensure compliance with regulatory requirements and company standards throughout the electric assembling process.
- Adapted quickly to changes in project specifications, minimizing delays and maintaining consistent progress towards project completion deadlines.
Assistant Store Manager
Dollar General
07.2014 - 01.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Certificate - Health Information Technology
National American University
Online09-2012
High School Diploma -
Clifton J. Ozen Magnet High School
Beaumont, TX05-2006
Skills
- Collaborative teamwork
- Inventory control
- Time management
- Microsoft Office
- OneSite
- Yardi
Timeline
Senior Electric Assembler
Helena Laboratories
01.2018 - Current
Assistant Store Manager
Dollar General
07.2014 - 01.2018
Certificate - Health Information Technology
National American University
High School Diploma -
Clifton J. Ozen Magnet High School
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