Experienced healthcare professional with a proven track record in providing exceptional patient care and support. Demonstrated skills in assisting medical staff, managing patient needs, and upholding healthcare standards. Recognized for ability to work effectively as part of a team, adapt to fast-paced environments, and consistently deliver reliable results. Proficient in vital signs monitoring, patient mobility assistance, and accurate medical documentation.
Overview
16
16
years of professional experience
Work History
Certified Nursing Assistant
Harlem Center for Nursing and Rehabilitation
06.2024 - Current
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Built rapport with patients and families, providing emotional support during difficult times.
Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
Driver
LYFT INC
04.2018 - 05.2024
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Kept detailed mileage and fuel reports to track overall fuel costs.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Communicated with customers to provide delivery updates and confirm delivery locations.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Project Manager
AXA MANSARD INSURANCE Plc.
06.2008 - 03.2017
Provided accurate status updates to the senior project manager including metrics and reporting
Ensured each project met its revenue and margin target
Prepared projects meeting agenda and participated in project weekly meetings
Increased revenue by 25% with a cross functional team who identified and closed operational leaks
Anticipated and provided recommendations on business improvement opportunities
Developed program communications, with senior management, stakeholders, and team members regarding marketing project updates
Facilitates daily stand up meetings with team members and stakeholders.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Education
Patient Care Technician License
Nexus Medical Training Center
The Bronx, NY
10-2024
EKG And Phlebotomy Certificate
Nexus Medical Training Center
The Bronx, NY
09-2024
Certified Nursing Assistant License -
Bronxwood Allied Care & Continuous Studies
The Bronx, NY
06-2024
Certificate of Completion - Information Technology
Per Scholas Institute of Technology
03-2022
Master’s Degree - Managerial Psychology
University of Lagos
Lagos Nigeria
06-2016
Bachelor of Science Degree - Psychology
University of Lagos
Lagos Nigeria
07-2005
Skills
Vital signs monitoring
using multi-sample needle
butterfly needle
Licensed EKG tech
Bathing Assistance
Feeding Assistance
Basic Life Support
Recording vitals
Denture care
Excellent soft skills
Hoyer lift
Ambulate patient
Dressing assistance
Compassionate communication
Patient Transfers
Complex Problem-Solving
Reliable team player
Hand and foot care
Specimen collection
Intake recording
Range of motion exercises
Certified in CPR/AED
microsoft office
power BI
Behavior redirection
Personal care aide
Patient care technician (NCPCT)
Effective communication
Client documentation
Time management
Blood glucose testing
Patient observation
Phlebotomy techniques
Infection control
ADL support
Emergency response
Professional bedside manner
Data collection
EKG interpretation
Mobility assistance
Information protection
Hospice and palliative care
Safety protocols
Bed preparation
Body mechanics knowledge
Timeline
Certified Nursing Assistant
Harlem Center for Nursing and Rehabilitation
06.2024 - Current
Driver
LYFT INC
04.2018 - 05.2024
Project Manager
AXA MANSARD INSURANCE Plc.
06.2008 - 03.2017
Patient Care Technician License
Nexus Medical Training Center
EKG And Phlebotomy Certificate
Nexus Medical Training Center
Certified Nursing Assistant License -
Bronxwood Allied Care & Continuous Studies
Certificate of Completion - Information Technology
Independent Contractor: Hairstylist and Barber at Westchester Rehab and Nursing CenterIndependent Contractor: Hairstylist and Barber at Westchester Rehab and Nursing Center