OLADIPO OGUNLOLA
Indianapolis,Indiana
Summary
Polished health care professional and driven business development executive manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records confidentiality with career history in multi-state distributed businesses and proven skill in offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
11
11
years of professional experience
Work History
Medical Records Specialist
Community North Hospital
02.2022 - Current
- Kept accurate log of requests for medical information and records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Monitored legal and financial statuses of various offices.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Maintained patient records in compliance with security regulations.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient confidence by keeping patient records information confidential.
Medical Records Specialist
Diamond Clinic
04.2020 - 02.2022
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Monitored legal and financial statuses of various offices.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient charts and accurately recorded new information.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Supported medical staff by providing organized and accurate medical records.
Claims Representative
GEICO
05.2019 - 01.2020
- Worked productively in fast-moving work environment to process large volumes of claims.
- Interviewed policyholders to verify information and obtain additional details.
- Examined reports, accounts, and evidence to determine integrity and accuracy of information.
- Followed up with customers on unresolved issues.
- Analyzed and addressed escalated claims to resolve issues quickly.
- Negotiated claim settlements with claimants and attorneys to resolve claims efficiently and fairly.
- Developed and implemented strategies to improve claim processes.
- Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs.
Business Development Executive
Lantern Books
09.2012 - 04.2018
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Consulted with businesses to supply accurate product and service information.
Education
Bachelor of Science - Business Administration
Lead City University
NigeriaCertification - Electronic Medical Records
Penn Foster Career School
Scranton, PA10.2022
No Degree - Professional Career Skills Certificate
PLA UNIVERSITY
TEXAS USA03.2022
Skills
- Medical Terminology
- Records Pulling
- Payment Collection
- Transcription
- Clinical Support
- Pricing Contracts
- Technical Product Information
- Business Development
- Relationship Building
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team 23 staff members.
- Increased customer base 72% by expanding market to include book distribution to rural areas and suburbs.
Timeline
Medical Records Specialist
Community North Hospital
02.2022 - Current
Medical Records Specialist
Diamond Clinic
04.2020 - 02.2022
Claims Representative
GEICO
05.2019 - 01.2020
Business Development Executive
Lantern Books
09.2012 - 04.2018
Bachelor of Science - Business Administration
Lead City University
Certification - Electronic Medical Records
Penn Foster Career School
No Degree - Professional Career Skills Certificate
PLA UNIVERSITY
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