Olajumoke Olaoye

Transport and logistics

• Coordinated transportation activities effectively to expedite deliveries while minimizing costs associated with freight charges.
• Managed procurement activities, ensuring timely requisition processing and adherence to budgetary constraints.
• Conducted risk assessments on potential suppliers, mitigating potential disruptions to the supply chain.
• Led a team of materials and logistics professionals, providing guidance on best practices and fostering a culture of continuous improvement.
• Ensured compliance with industry regulations and company policies in all aspects of materials handling and storage practices.
• Streamlined warehouse operations for increased productivity through process improvements and staff training.
• Championed safety culture in warehouse operations by enforcing strict adherence to guidelines and providing ongoing training for staff members.
• Enhanced supply chain efficiency by optimizing inventory management and implementing strategic sourcing initiatives.
• Collaborated with cross-functional teams to identify opportunities for improved material flow and resource utilization.
• Developed comprehensive logistics plans to ensure timely delivery of materials, minimizing production downtime.

• Handled customer inquiries and suggestions courteously and professionally.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.