To undertake a challenging career in the telecommunications industry where I can implement and further develop my broad training, skills and experience coupled with an in-depth background and expertise in planning, installations, Implementation and Integration acquired over the past 10 years across telecommunications industry.
Overview
11
11
years of professional experience
Work History
Engineer III Spec-Network Operation
Verizon wireless
12.2024 - 12.2025
Provides technical support for customer’s global network environment including network incident identification, documentation, escalation and resolution.
Provide technical support and direction to lower-level engineers in the Network Operations environment.
Responds to outages and customer network incidents by troubleshooting and resolving issues.
Escalates complex issues to the appropriate next level technical support team.
Monitor the network through various tools and processes to identify issues either with the network or the equipment supporting the systems. This includes tracking alarms and trouble tickets through completion.
Troubleshoot issues that arise in the network by either resolving them or bringing them to the attention of the appropriate teams. This involves addressing trouble tickets submitted by customers.
Collaborate with internal teams to determine how best to address concerns that arise in the network, ranging from repairing equipment, creating new processes, or processing changes to the network.
Develop and run reports on the status of the network, identifying opportunities for improvement.
Implement the processes and tools for monitoring and resolving issues in the network.
Install, Configure, Troubleshoot, Commissioning, and Integration of Sub6 5G, C-band, 4G/LTE Samsung Equipment.
Install Nokia Air Scale Base station at the cell site.
Perform SRT, Ping, and load the site configuration files on the newly installed equipment on a Verizon cell site.
Carried out Install, Bypass, Configuration, Integration, and Troubleshooting on CDU-30, FSU-10, FSU-20, HP VDU LS3 & LS6 and RIU DAS equipment.
Installation of the fiber jumper for BBU to RAYCAP.
Installation of the fiber and CAT 6 cable to the BB648 and N540 router.
Installation of GPS antennae, GPS splitter and GPS cable from the splitter.
Coordination and training of the team members.
Conducted VSS/COP and Site Standard update.
Conducted fiber testing, determined the fiber integrity and troubleshoot fiber using the EXFO OTDR.
Hand-on experience of networking equipment, fiber optics etc.
E911 call testing and field-testing experience with call log analysis.
Pulling, Terminating, and Testing Fiber Optics Cabling for the Antenna Sectors.
Setting up network hardware and typing commands into Cisco IOS software before connecting the Backhaul.
Conduct Tests and Troubleshoot the issues associated with Radiofrequency installation at the Verizon cell sites.
Conduct RF test and Test drive on Samsung Sub6 5G, C-Band, LTE as well as perform SRS and E911 call testing.
Install, configure, and commission Cell Site Router (IXR-s,IXR-e,IXR-e2,Nokia 7210, Nokia 7705, Cisco ASR 910).
Installation, configuration Commissioning, and Integration of Nokia5G, and 4G/LTE digital units DU- AIRSCALE BBU, AMIA, ABIA, ASIA, ABIL System Module (SM), cabinets, Alarm system, Site Monitoring Module.
Analyzing the 5G new radio carrier Test Plans/Requirements and execution of LTE/5G - 3GPP.
Using the KPI values to monitor and optimize the radio network performance.
Provide RF technical support and troubleshooting on Samsung Equipment on 5G & LTE Networks.
Working knowledge of Power meter crimp tools, punch downs, fluke testers, voltmeter, fiber tester.
Excellent experience of site Audit.
Configuration, design and operation of 24VDC and 48VDC power supplies.
Excellent in optics fiber and power cable installation management.
Field Engineer II
Samsung Electronics America/Teleworld Solutions
06.2022 - 05.2024
Install, Configure, Troubleshoot, Commissioning and Integration of Sub6 5G, C-band, 4G/LTE Samsung Equipment.
Perform SRT, Pings and load the site configuration files on the newly installed equipment on a Verizon cell site.
Carried out Install, Bypass, Configuration, Integration and Troubleshooting on CDU-30, FSU-10, FSU-20, HP VDU LS3 & LS6 and RIU DAS equipment.
Setting up network hardware and typing commands into Cisco IOS software before connecting the Backhaul to the Cisco 7705 Router.
Conduct Test and Troubleshoot the issues associated with Radio frequency installation at the Verizon cell sites.
Conduct RF test and Test drive on Samsung Sub6 5G, C-Band, LTE as well as perform SRS and E911 call testing.
Analyzing the 5G new radio carrier Test Plans/Requirements and execution of LTE/5G - 3GPP.
Using the KPI values to monitor and optimize the radio network performance.
Provide RF technical support and troubleshooting on Samsung Equipment on 5G & LTE Networks.
Working knowledge of crimp tools, punch downs, testers, voltmeter.
IT Support Associate L3
Amazon
Swedesboro, USA
08.2021 - 05.2022
Applied advanced technical expertise using standard operating and diagnostic protocols to resolve standard to complex system-level issues.
Ensured incidents were managed promptly and escalated using the correct procedures. Managed Connected Devices 15000+ Network.
Managed the facility Cisco Networking, cisco Routers, Cisco firewall security for optimal performance.
Managed and maintained WAF (Web Application Firewall) and IPS (Intrusion Prevention System) solutions to protect enterprise networks and web applications from cyber-attack.
Configured software for locating wireless devices within the perimeters of a fulfilment Centre, reducing loss of equipment by 30%.
Supported multiple technologies including storage, network, security, and virtualization.
Configured firewalls, routing, and Wireless LAN Controller for over 3500 APs and switching to maximize network efficiency and security.
Detected and diagnosed network issues and incidents, responding promptly to maintain network uptime and performance.
Proficient in using network monitoring tools and performing diagnostics to identify and resolve issues.
Provided technical support to end-users and resolved network-related issues.
Communicated procedural and technical issues to internal and external parties.
Investigated remotely and provided resolution and escalation of major Incidents and Problems affecting the fulfillment Centre environment.
Diagnosed and resolved software, hardware, and network connectivity issues to the root cause level.
Performed log analysis to find root causes and resolved complex network port violations and connectivity-related issues.
Collaborated with the team and vendors to resolve problems.
Updated network equipment for the latest firmware releases.
Developed a streamlined SOP for provisioning RF scanners.
Resolved tickets and made sure the SLA for the tickets was met.
Executive Director (Technical)
ATTITUDE GLOBAL NETWORKS
Bodija, Nigeria
10.2017 - 01.2020
IT job purpose. supports information technology (IT) systems and maintains computer networks and connectivity.
LAN/WAN installation and maintenance.
Configuration of hubs and bridges.
Internet works basics, Internetworking with TCP/IP.
Provides IT support, training, and orientation for new technology users.
Offers troubleshooting support and repair when IT equipment or networks malfunction.
Walk clients through solutions to problem solve and direct questions to supervisors or specialists when necessary.
Assists with maintaining information security through controlled hardware or software installation.
FIELD TECHNICIAN
DSTV NIGERIA
LAGOS, NIGERIA
01.2016 - 10.2016
Installing new set up for new customers.
Cable TV & Internet Installer.
Helping customers understand the product which they have purchased.
Data entry solving network issues and technical issues with customer service.
Complete all paperwork related to each task assigned.
Site Engineer: Automated Teller Machine (ATM)
BONCY TECHNICAL NIGERIA LIMITED
Ikeja, Nigeria
11.2014 - 12.2015
Installation of new ATMs to bank network and banking system.
ATM services, maintenance, and repairs.
Dispute resolution on ATM from customers' location and offsites location.
Supervising ATM site before and after installation for accurate positioning, earthing, reading, inverter, and electrical current.
Laying cables, trucking, and implementation.
Education
MASTER’S DEGREE - INFORMATION TECHNOLOGY
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
OGBOMOSHO, OYO STATE, NIGERIA
BACHELOR OF TECHNOLOGY - PHYSICS ELECTRONICS
THE FEDERAL UNIVERSITY OF TECHNOLOGY
AKURE, ONDO STATE, NIGERIA
Skills
CISA Certified
Troubleshooting
Switches
IP Addressing
Code-Division Multiple Access (CDMA)
Network Design
RF Systems
Ethernet
EVDO
Routers
Quality Assurance Analysis
Cabling
Telephone System
Backhaul
LAN WAN
Virtual Private Networks (VPNs)
Advanced computer skills including Microsoft Office applications
OSHA 10
CPR/AED/First Aid
Incident Reporting- GIRT Tool Process
Telecom Installation Fundamentals Documentation
Telecom Installation Fundamentals Quality
Excellent written and verbal communication skills
Good analytical skills
High level of professionalism, empathy, and courtesy
Comfortable working in a team environment or independently
Technical Skills And Certifications
CISA Certified
Troubleshooting
Switches
IP Addressing
Code-Division Multiple Access (CDMA)
Network Design
RF Systems
Ethernet
EVDO
Routers
Quality Assurance Analysis
Cabling
Telephone System
Backhaul
LAN WAN
Virtual Private Networks (VPNs)
Advanced computer skills including Microsoft Office applications.
OSHA 10
CPR/AED/First Aid
Incident Reporting- GIRT Tool Process
Telecom Installation Fundamentals Documentation
Telecom Installation Fundamentals Quality
Excellent written and verbal communication skills.
Good analytical skills
High level of professionalism, empathy, and courtesy
Comfortable working in a team environment or independently
Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)