OLALEKAN MICHAEL BADMOS
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
14
14
years of professional experience
Work History
Personal Fitness Trainer
I-FITNESS
12.2018 - 11.2022
- Devised personalized programs and nutritional plan for clients to achieve optimal results.
- Kept detailed records of personal training procedures and client progress after each session.
- Trained 6 clients on average per day.
- Taught clients how to properly operate exercise equipment.
- Supplied clients with dietary restrictions and guidelines.
- Increased membership renewals and client purchases by reinforcing fitness goals.
- Taught cardio and compound exercises and proper equipment use techniques to groups and one-on-one to clients.
- Worked with clients to improve overall endurance, strength, flexibility and balance.
- Provided clients with safe and reasonable exercises to perform at home or at gym.
- Screened clients and performed client assessments.
- Increased personal trainer sales by 10% using customer-oriented approach.
- Conducted fitness orientation programs for new members.
- Designed and executed individual and small group exercise fitness programs and regimens.
- Enforced safety and company policies for customer well-being.
Marine and Operations Administrator
Nigerian Ports Authority
08.2012 - 04.2021
- Evaluated current operational practices and suggested improvement strategies.
- Assisted the General Manager by documenting key processes and procedures and security protocols.
- Monitored supply chain and managed logistics functions for company.
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Supported Marine and Operations Department team by handling all administrative tasks.
- Supported Operations team by handling all administrative tasks.
Office Manager
Dstv Installations & Repairs
06.2011 - 06.2012
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Sourced vendors for special project needs and negotiated contracts.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Evaluated employee records and productivity to complete employee evaluations.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
Education
Bachelor of Science - Political Science
University Of Lagos
Lagos, Nigeria07.2010
High School Diploma -
St Gregory's College
Ikoyi, Lagos06.2002
Skills
- Customer Relationships
- Leadership Skills
- Equipment Use
- Exercise Program Design
- Client Engagement
- Customer Satisfaction
- Personal Training Techniques
- Company Safety Policies
- Group and Individual Instruction
- Critical Thinking
- Business Correspondence
- Shipment Processing
- Customer Care
- Staff Support
- Task Delegation
- Inventory Accuracy
Languages
Yoruba
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Fitness Trainer
I-FITNESS
12.2018 - 11.2022
Marine and Operations Administrator
Nigerian Ports Authority
08.2012 - 04.2021
Office Manager
Dstv Installations & Repairs
06.2011 - 06.2012
Bachelor of Science - Political Science
University Of Lagos
High School Diploma -
St Gregory's College
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