Accomplished Consultant drives organizational improvements through leveraging expertise in analyzing, articulating and solving various problems. Well-versed in collaborating with employees and leaders to resolve control, sales, and procedural problems negatively affecting business operations. Outstanding motivator with adaptable communication style and success in collaborating across organizational levels.
Overview
12
12
years of professional experience
Work History
Independent Consultant
OlaWillsEnt
02.2014 - Current
Conducted meetings with clients to determine project intent, requirements and budgets.
Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
Develop comprehensive account strategies to win new business from new and existing accounts
Prepare ratio and risk analysis reports
Conducted thorough reviews of operations to devise and deploy improvement strategies.
Introduced new methods, practices and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Provided personalized business consulting and overhauled services to strengthen client success.
Cultivated customer relationships by advising clients on repayment plans.
Evaluated situations and delivered targeted solutions using various tools and resources.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Services Sales Representative
Cintas First Aid & Safety
08.2019 - 06.2021
Acted as a go-to resource for salesforce management software, assisting internal stakeholders as needed
Provided training to vendors as needed
Met and exceeded sales goals and achieved maximum sales growth in assigned territory
Closed over 30 consultative sales to increase profits by 8%.
Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.
Expanded new business and developed effective sales and marketing campaigns.
Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
Upsold warranties and complementary products to customers through persuasive marketing techniques.
Senior Account Specialist & Management Trainee
Enterprise Holdings Inc
10.2016 - 03.2018
Assisted account managers with responding to client inquiries, tracking issues, and troubleshooting
Target accounts to develop new business relationships
Demonstrated products to customers, answered questions and redirected objectives to positive features.
Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Managed customer expectations and helped navigate sales processes.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Branch Chief - GS-560: GS-15 at U.S. Department of Education Federal Student AidBranch Chief - GS-560: GS-15 at U.S. Department of Education Federal Student Aid