Olaniyi Apex Asiwaju

Member of the A2A Salesforce Certification Coaching Programme.

- Group of individuals exploring the best practices of Administrating the Salesforce Platform and not just learning how it works.

-Participate in Live Workshop on Salesforce Best Practice

-Salesforce Certificate Preparation.

Gaining the skills necessary to fulfill the role of a Salesforce Administrator

• Provided accurate information about promotions, customer programs and products, helping drive high customer
• Logged call information and solutions provided into the internal database.
• Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
• Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
• Reviewed order data to verify transactions and shipping dates.
• Directed incoming calls to internal personnel and departments, routing to thebest-qualified department.
• Created and maintained detailed database to develop promotional sales.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
• Consulted with outside parties to resolve discrepancies and create expert solutions.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Salesforce Certified Administrator