Results-driven project manager with expertise in planning, implementing, and tracking complex projects and initiatives. Experienced in driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction. Skilled at defining project scope, developing comprehensive work plans, and managing cross-functional teams using both waterfall and agile methodologies (Scrum, SAFe). Certified PMP, PSM1, and SAFe Scrum Master 6.0, demonstrating a strong commitment to continuous improvement and excellence in project delivery.
• Orchestrated implementation projects within the healthcare system, serving as the primary liaison between internal teams and external vendors, resulting in a 15% increase in project delivery efficiency.
• Developed and tracked detailed project plans using Jira, MS Project, and Confluence, achieving a 98% completion rate of deliverables on time.
• Collaborated with cross-functional teams to design and build products on ServiceNow, improving task management efficiency by 40%.
• Managed roadmaps, epics, and sprints, utilizing Jira to track progress and reduce sprint cycle overruns by 20%.
• Maintained comprehensive project documentation in Confluence, centralizing resources and reducing document retrieval time by 30%.
• Managed risks and created RAID logs, proactively resolving 95% of identified issues before escalation.
• Fostered stakeholder relationships, delivering bi-weekly status updates and actionable insights that improved decision-making efficiency by 25%.
• Facilitated cross-functional collaboration, enabling a 20% improvement in team productivity and project deliverables.
• Coached Product Owners on backlog refinement, user story development, and prioritization, improving backlog grooming efficiency by 25%.
• Guided Scrum teams in self-management and iterative delivery, increasing sprint success rates by 30%.
• Facilitated Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, resulting in a 20% improvement in sprint velocity.
• Resolved team impediments and monitored progress using Jira, maintaining a 95% on-time delivery rate for product increments.