Olasanya Harris
Detroit,MI
Summary
Dynamic sales associate with a proven track record at Platinum Wireless, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and achieving sales goals through effective teamwork and problem-solving. Skilled in inventory management and cash handling, demonstrating reliability and a strong work ethic in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Sales Associate
Platinum Wirless
09.2025 - Current
- Assisted customers in selecting products, enhancing their shopping experience.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Provided product knowledge and recommendations to customers, fostering trust and loyalty.
- Maintained cleanliness and visual merchandising standards throughout the store environment.
- Handled customer inquiries and resolved issues promptly, ensuring positive outcomes.
- Participated in training sessions to enhance sales techniques and product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Secretary
P3 Home Improvement
01.2016 - 01.2023
- Managed scheduling and appointments for executives to ensure efficient time management.
- Assisted in preparing meeting materials, enhancing organization and communication.
- Coordinated office supplies inventory, streamlining procurement processes.
- Maintained filing systems for documents, improving accessibility and retrieval efficiency.
- Handled incoming correspondence, ensuring timely responses and follow-ups.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Direct Care Worker
Senior Helpers
05.2013 - 01.2017
- Provided personalized care to clients, enhancing daily living activities and overall well-being.
- Assisted in medication management, ensuring adherence to prescribed schedules and protocols.
- Maintained accurate records of client progress and health status for effective care planning.
- Developed strong rapport with clients, fostering trust and improving communication.
- Coordinated with healthcare professionals to optimize individualized care plans for clients.
Direct Care Worker
Homes of Opportunity
11.2007 - 05.2013
- Trained and mentored new staff on best practices for client care and safety procedures.
- Implemented safety protocols, reducing incidents and promoting a secure environment for clients.
- Advocated for client needs, ensuring access to resources and support services as required.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
General Laborer
Kelly Services
01.2001 - 02.2010
- Operated machinery and tools to complete tasks efficiently in high-demand environments.
- Assisted in loading and unloading materials, ensuring proper handling and storage techniques.
- Maintained cleanliness and organization of work areas to enhance safety and productivity.
- Collaborated with team members to streamline workflows, reducing downtime during operations.
- Monitored inventory levels, reporting discrepancies to ensure accurate stock management.
- Implemented best practices for waste reduction, contributing to environmental sustainability efforts.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Performed quality checks on products and materials to identify any defects.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Improved worksite safety by consistently adhering to established protocols and regulations.
Education
No Degree - Social Work
WCCC
Detroit, MIGED -
Alderson
Alderson, WVSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Flexible schedule
- Stocking and receiving
Timeline
Sales Associate
Platinum Wirless
09.2025 - Current
Secretary
P3 Home Improvement
01.2016 - 01.2023
Direct Care Worker
Senior Helpers
05.2013 - 01.2017
Direct Care Worker
Homes of Opportunity
11.2007 - 05.2013
General Laborer
Kelly Services
01.2001 - 02.2010
No Degree - Social Work
WCCC
GED -
Alderson