Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olavo C. De Oliveira

Chesapeake,VA

Summary

Successful Communication skill and data Expert business professional with demonstrated track record consulting. Exceptional program, team and project manager. Skilled at mentoring staff, integrating ideas and customizing approaches to support specific means and goals. Determined ADP with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

18
18
years of professional experience

Work History

Consulting Analyst

ADP
10.2023 - 01.2024
  • Processing payroll Off-cycle and Regular Cycle.
  • Data input as user and no-user Access.
  • Create report for the W2 and 1099.
  • Developed data-driven insights with advanced analytics tools, leading to improved decision-making processes for clients.
  • Utilized strong communication skills to present complex findings in an easy-to-understand manner, facilitating better client engagement.
  • Mentored junior analysts, fostering a supportive work environment and contributing to high employee morale.
  • Improved client satisfaction by providing tailored consulting services and strategic recommendations.
  • Developed comprehensive business plans for clients, resulting in increased revenue and growth.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Business Consultant

Westwood Funding solution
02.2020 - 05.2023
  • Analyzed company's expenditures and developed financial models.
  • Provide equipment finance.
  • Offer SBA7a and SBA7 express loan.
  • Worked with line of credit.
  • Worked closely with human resources to support employee management and organizational planning.
  • Maintained positive working relationship with fellow staff and management.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Identified target customers and developed forward-thinking sales and marketing plans to promote company growth.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.
  • Organized client meetings to provide project updates.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Determined business priorities and negotiated cost, quality and service with cross-functional business leaders.
  • Analyzed key performance indicators to identify effective strategies.
  • Assisted in raising capital for new projects.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Facilitated and managed business development plan based on market and industry research.
  • Spoke with business customers and presented payment card offerings to help businesses streamline expense management and improve cash flow.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assessed company operations for compliance with safety standards.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Facilitated client meetings with comprehensive investment strategy planning.
  • Increased assets under management by offering investment and insurance solutions to clients.
  • Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
  • Developed and deepened relationships with new and existing clients to advance progress and improve business.
  • Advised customers on financial investment options and capital expenditures.
  • Evaluated earnings performance to provide clients with in-depth ratings.
  • Promoted business to increase customer base and grow revenue.
  • Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
  • Analyzed wills, insurance policies and corporate contracts for potential financial risks and opportunities for improvement.
  • Consulted with clients to assess and meet short- and long-term financial goal.

Economic Self, Sufficiency Sepec. I

Department Of Children And Family Services
11.2013 - 02.2020
  • Provide costumer services for TCA( temporary cash Assistance), Food and Medicaid
  • Capable os been multitask over the phone and on the computer at the same time.
  • Knowledge of administrative principles and practices.
  • Knowledge of the principles and techniques of effective communication.
  • Knowledge of the methods of data collection.
  • Ability to evaluate and analyze data relating to the preparation of contracts and grants.
  • Ability to organize and prepare written data into logical and correct format.
  • Ability to maintain files.
  • Ability to prepare correspondence.
  • Ability to work independently.
  • Ability to utilize problem-solving techniques.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.
  • Self-motivated, with a strong sense of personal responsibility.

Catering Supervisor

Romano's Macaroni and Grill
01.2009 - 11.2013
  • Worked with clients one on one to create enticing catering menus for array of events from weddings and christenings to work parties and holiday meals.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Developed and cultivated lasting relationships within community, promoting business opportunities through effective communication and interpersonal talents.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Met prospective customers through networking to increase local business and venue clientele.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Brought in new business opportunities, helping to drive catering revenues and achieving quarterly and yearly goals.
  • Monitored staff members at catering events and functions, providing in-depth instructions ahead of time.
  • Maintained records to orchestrate event details, customer requests and billing information.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Promoted services to drive revenue, liaising with sales team members, providing quotes and drafting proposals for client presentation.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Customized menus and managed food preparation for special events.

IHOP

Server and Host
01.2006 - 12.2008
  • Work as dishwasher
  • Server providing food services
  • Hosted
  • Organized and detail-oriented with a strong work ethic.

Education

Associate of Arts -

Miami Dade College
Miami, FL

High School Diploma - Physical

OlavoFelix Varela High School
Miami, FL
01.2007

Skills

  • Able to use computer and assets to
  • Microsoft
  • Word, Excel, PowerPoint and Outlook;
  • Easy to deal activity in group;
  • Knowledge with a team work;
  • Observant;
  • Time management proficiency;
  • Organization and relocation of merchandise
  • Quality Assurance and Control
  • Presentation Skills
  • Strategic Development
  • Strategic Thinking
  • Quantitative Analysis
  • Process Improvement
  • Change Management
  • Creative Thinking
  • Analytical Skills
  • Critical Thinking
  • Organizational Skills
  • Data Analysis
  • Customer Service Management
  • Business Analysis
  • Data Analytics

Languages

English
Full Professional
Spanish
Full Professional
Portuguese
Full Professional

Timeline

Consulting Analyst

ADP
10.2023 - 01.2024

Business Consultant

Westwood Funding solution
02.2020 - 05.2023

Economic Self, Sufficiency Sepec. I

Department Of Children And Family Services
11.2013 - 02.2020

Catering Supervisor

Romano's Macaroni and Grill
01.2009 - 11.2013

IHOP

Server and Host
01.2006 - 12.2008

Associate of Arts -

Miami Dade College

High School Diploma - Physical

OlavoFelix Varela High School

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Olavo C. De Oliveira