Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Dispatcher
G-Relishtrans
02.2022 - Current
Improved response times by efficiently prioritizing and dispatching emergency calls.
Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Administrative $ Logistics Coordinator
De-Ride NEMT
05.2019 - 01.2022
Enhanced supply chain efficiency by optimizing shipping schedules and routes.
Streamlined inventory management for reduced waste and improved cost control.
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Implemented a warehouse organization system that increased storage capacity and accessibility.
Reduced transportation costs by negotiating favorable contracts with carriers.
Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Direct Care Worker
Advocates Inc.
02.2019 - 08.2019
Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Direct Support Professional
Interstate Staffing Inc.
01.2019 - 05.2019
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Direct Care Aide
Community Living Of Rhode Island
01.2015 - 12.2018
Improved patient care by attentively monitoring and addressing individual needs.
Enhanced patient comfort through personalized assistance in daily activities such as bathing, dressing, and feeding.
Promoted a safe and hygienic environment by maintaining clean living spaces for patients.
Assisted with physical therapy exercises to support patients in regaining mobility and independence.
Transported patients safely to appointments, recreational activities, or other destinations as needed.
Demonstrated integrity and professionalism in all aspects of daily work, maintaining patient privacy and adhering to ethical guidelines.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Assisted in meal planning and preparation, ensuring balanced nutrition tailored to each patient''s dietary needs.
Warehouse Sorter
Express Employment Agency
02.2011 - 12.2012
Increased warehouse efficiency by streamlining sorting processes and implementing organizational systems.
Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.
Reduced errors in shipments by diligently cross-checking sorted items against packing lists and order forms.
Expedited order fulfillment through efficient use of warehouse equipment, such as pallet jacks and forklifts.
Maintained a clean and organized work environment, ensuring safety standards were consistently met.
Taxi Driver
High Class Taxi LLC
01.2012 - 01.2015
Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
Increased customer loyalty with excellent communication skills and a professional demeanor.
Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
Stayed up-to-date on local events and attractions to provide knowledgeable recommendations for tourists or new residents.
Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.