A dedicated and focused person that excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve organizational goals. Seeking a role of increased responsibility and authority with a diverse range of stakeholders in dynamic and fast-paced settings.
Overview
11
11
years of professional experience
Work History
Business Office Manager/HR Business Partner
Gardens Of Gainesville
10.2022 - Current
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maximized cash flow through optimal billing and collection processes.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Resolved financial discrepancies and customer billing issues with timely attention.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated with vendors and suppliers to facilitate timely payments.
Managed senior-level personnel working in marketing and sales capacities.
Business Office Manager
St. Gabriel Of Athens
03.2021 - 10.2022
Serves as authorized community representative that verifies all invoices and promptly prepares for payment.
Maintains strictest confidentiality of resident HIPAA information, etc.
Provides and assists with preparing monthly invoices for each community resident (or resident's responsible party)
Deposits all revenue into appropriate community bank account
Payroll software programs - KRONOS (Centrally HR) and AllPay HR
Prepares and finalizes payroll, including reviewing and applying accruals for hourly/non-exempt associate paid time off (PTO)
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Updated reports, managed accounts, and generated reports for company database.
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback, and engagement.
Resolved financial discrepancies and customer billing issues with timely attention.
Certified Medication Aide/Care Specialist
St. Gabriel Of Athens
04.2017 - 03.2021
Assisting License Nurses in providing safe and ethical care for patients
Provide leadership and develop professional, positive demeanor among community staff by being role model in manner, appearance, communication, ethical behavior, and decision making
Administered psychotropic medications and anxiety education to patients to provide mental health care.
Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Reviewed medication orders for accuracy and completeness before administering medication.
Prepared medication doses accurately by following medication administration records (MAR) written by healthcare providers.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Reordered medication to maintain adequate supply.
Filing patient's medical records and managing administrative duties - phone answering and appointment scheduling
Act as liaison between patients and physicians and transcription of physician orders to patient charts
Shift supervision of care staff in absence of nursing supervisor
Support Health and Wellness Director to ensure care staff is providing proper care.
Motor Transport Specialist
United States Army National Guard
05.2019 - Current
Provide and maintain dispatch records, inventory, material control, and supply records
Skilled in Preventive maintenance checks and service (PMCS) of military equipment to ensure 100% readiness.
Recognized for ability to plan, organize and coordinate priorities in reasonable manner.
Serviced equipment in areas of fuel, oil, water, and air requirements and vehicle repairs.
Raise quality and accuracy of performance, cost, and parts data through improved maintenance management.
Managed loading, unloading, and safety of all personnel, cargo, and equipment.
Adhered to all safety protocols and transportation laws and regulations, and authored reports for dispatch acquisitions.
Certified Medication Technician/Resident Care Partner
Avery Place Senior Living
01.2016 - 04.2017
Work with pharmacies to ensure proper delivery of medications
Administers prescribed medications to patients and maintains related medical records under supervision of nurse
Verifies identity of patient receiving medication and records name of drug, dosage, and time of administration on specified forms or records
Act as shift supervisor in absence of nurse
Takes vital signs or observes patients to detect responses to specified types of medications and prepares reports or notifies designated personnel of unexpected reactions
May receive supply of ordered medications, apportion, mix, or assemble drugs for administration to patient.
Certified Nurse Aide
Hackensack Meridian Health Subacute Rehabilitation
12.2011 - 12.2015
Charted daily information on residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs Recognized and reported abnormalities and changes in patient's health status to nursing staff
Promoted continuity of care by accurately and completely communicating to other caregivers status of patients for which care is provided Sensitive to needs of geriatric patients Frequently commended for maintaining safety, respect, and dignity of patients.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Master of Healthcare Administration - Healthcare Administration
University of Arkansas Grantham
Little Rock, AR
10.2021
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ
10.2016
Skills
Customer service oriented
Leadership and strong interpersonal skills
Electronic Medical Record (EMR) Systems
Office Administration
Confidential Records Management
Accounts Payable and Receivable
Active Listening
Administrative Management
Operational Standards
Departmental Support
Billing and Invoicing
Human Resources
Employee Timesheet Processing
Workers Compensation
HRIS Applications
Microsoft Office
Dedicated team player
Cultural awareness and sensitivity
Time management
Strong verbal communication
Payroll Processing
Cooking
I like to cook African and continental dishes.
Languages
Yoruba
Native or Bilingual
Timeline
Business Office Manager/HR Business Partner
Gardens Of Gainesville
10.2022 - Current
Business Office Manager
St. Gabriel Of Athens
03.2021 - 10.2022
Motor Transport Specialist
United States Army National Guard
05.2019 - Current
Certified Medication Aide/Care Specialist
St. Gabriel Of Athens
04.2017 - 03.2021
Certified Medication Technician/Resident Care Partner
Avery Place Senior Living
01.2016 - 04.2017
Certified Nurse Aide
Hackensack Meridian Health Subacute Rehabilitation
12.2011 - 12.2015
Master of Healthcare Administration - Healthcare Administration
University of Arkansas Grantham
Bachelor of Science - Healthcare Administration
University of Phoenix
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