Olawale A. Ajagbe
Jefferson,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Office Manager/HR Business Partner
Gardens Of Gainesville
10.2022 - Current
- Reduce waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Handles the monthly revenue of over $400,000.00
- Reduce the Days Sales Outstanding (DSO) from 10.5% to 2.3% within a three months period.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
- Maximize cash flow through optimal billing and collection processes.
- Enhances organizational efficiency by streamlining the hiring processes and implementing innovative solutions.
- Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement.
- Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maximize cash flow through optimal billing and collection processes.
- Conduct performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Resolve financial discrepancies and customer billing issues with timely attention.
- Evaluate employee performance and convey constructive feedback to improve skills.
- Communicate corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Cultivate positive rapport with fellow employees to boost company morale and promote employee retention.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinate with vendors and suppliers to facilitate timely payments.
- Managed senior-level personnel working in marketing and sales capacities to increase census by 40% within three months.
- Update reports, managed accounts, and generated reports for company database.
- Manage financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Utilize company's accounting systems to review reports and prepare assessments.
- Boost customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
Motor Transport Specialist
United States Army National Guard
11.2018 - Current
- Provide and maintain dispatch records, inventory, material control, and supply records
- Skilled in Preventive maintenance checks and service (PMCS) of military equipment to ensure 100% readiness.
- Recognize for ability to plan, organize and coordinate priorities in reasonable manner.
- Service equipment in areas of fuel, oil, water, and air requirements and vehicle repairs.
- Raise quality and accuracy of performance, cost, and parts data through improved maintenance management.
- Manage loading, unloading, and safety of all personnel, cargo, and equipment.
- Adhere to all safety protocols and transportation laws and regulations, and authored reports for dispatch acquisitions.
- Ensure compliance with all regulatory requirements related to transportation safety, hazardous materials handling, and environmental protection.
Business Office Manager
St. Gabriel Of Athens
03.2021 - 10.2022
- Served as authorized community representative that verifies all invoices and promptly prepares for payment.
- Maintained strictest confidentiality of resident HIPAA information, etc.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Provided and assisted with preparing monthly invoices for each community resident (or resident's responsible party)
- Deposited all revenue into appropriate community bank account
- Payroll software programs - KRONOS (Centrally HR) and AllPay HR
- Prepared and finalizes payroll, including reviewing and applying accruals for hourly/non-exempt associate paid time off (PTO)
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback, and engagement.
- Resolved financial discrepancies and customer billing issues with timely attention.
Certified Medication Aide/Care Specialist
St. Gabriel Of Athens
04.2017 - 03.2021
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Administered medications to patients and remained vigilant for negative side effects.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
- Displayed excellent attention to detail when updating electronic medical records after each instance of administering medicine as per legal requirements.
Certified Medication Technician/Resident Care Partner
Avery Place Senior Living
01.2016 - 04.2017
- Worked with pharmacies to ensure proper delivery of medications
- Administered prescribed medications to patients and maintains related medical records under supervision of nurse
- Verified identity of patient receiving medication and records name of drug, dosage, and time of administration on specified forms or records
- Acted as shift supervisor in absence of nurse
- Took vital signs or observes patients to detect responses to specified types of medications and prepares reports or notifies designated personnel of unexpected reactions.
- Streamlined the medication storage process by organizing and labeling supplies according to established guidelines for easy access during busy shifts.
Education
Master of Healthcare Administration - Healthcare Administration
University of Arkansas Grantham
Little Rock, AR10.2021
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ10.2016
Skills
- Leadership and strong interpersonal skills
- Electronic Medical Record (EMR) Systems
- Accounts Payable and Receivable
- Workday Application
- OnShift Scheduling
- Administrative Management
- Operational Standards
- Departmental Support
- Billing and Invoicing
- Human Resources
- Employee Timesheet Processing
- Workers Compensation
- Staff Training and Development
- Account Reconciliation
- Expense Reporting
- Sales Support
- Onboarding and Orientation
- HRIS Applications
- Microsoft Office
- Cultural awareness and sensitivity
- Time management
- Payroll Processing
Certification
Certified Assisted Living Administrator 2024
Specialized Military Training
Basic Leadership Course | U.S. Army Education System | 2022
Awards
Driver and Mechanic Badge | Army Reserves Components Overseas Training Ribbon
Timeline
Business Office Manager/HR Business Partner
Gardens Of Gainesville
10.2022 - Current
Business Office Manager
St. Gabriel Of Athens
03.2021 - 10.2022
Motor Transport Specialist
United States Army National Guard
11.2018 - Current
Certified Medication Aide/Care Specialist
St. Gabriel Of Athens
04.2017 - 03.2021
Certified Medication Technician/Resident Care Partner
Avery Place Senior Living
01.2016 - 04.2017
Master of Healthcare Administration - Healthcare Administration
University of Arkansas Grantham
Bachelor of Science - Healthcare Administration
University of Phoenix
Certified Assisted Living Administrator 2024
Similar Profiles
Olawale A. AjagbeOlawale A. Ajagbe
Business Office Manager/HR Business Partner at Gardens Of GainesvilleBusiness Office Manager/HR Business Partner at Gardens Of Gainesville
Titaus HaynesTitaus Haynes
Medical Assistant at Gainesville Primary Care HCAMedical Assistant at Gainesville Primary Care HCA
Savannah McClainSavannah McClain
Youth Gymnastics Coach at Gainesville GymnasticsYouth Gymnastics Coach at Gainesville Gymnastics